Projectmontessori Reviews | Read Customer Reviews of projectmontessori.com

Projectmontessori Reviews | Read Customer Reviews of projectmontessori.com

Projectmontessori reviews

Showing 166 reviews with 1 star · Clear filters

Anke G.
Oct 22, 2024
Dies ist ein sehr unseriöser Shop
Dies ist ein sehr unseriöser Shop. Meine Stornierung wurde nicht akzeptiert. Eine Retoure wurde abgelehnt, und die Retourenadresse nicht bekannt gegeben. Das Paket kam zu spät und beschädigt an.Dafür Reklame Mailflut. Ein Rabatt wurde angeboten , aber nie an Klarna weitergegeben. Danach Funkstille und keine Reaktion mehr. Die sitzen das aus. Mit Montessori hat die Ware nichts zu tun, sowas findet man bei den einschlägigen China Waren Versandhäusern zu Minipreisen.
Response from ProjectmontessoriOct 27, 2024
Hallo Anke! Es tut uns sehr leid für die Unannehmlichkeiten, die Sie erlebt haben. Wir haben die volle Rückerstattung auf Ihr Konto überwiesen. Bitte lassen Sie es innerhalb von 24-48 Stunden begleichen. Wir entschuldigen uns noch einmal für die Verzögerung der Rückerstattung. Wir danken Ihnen für Ihr Verständnis.
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Jennifer H.
Oct 20, 2024
No goods received or any response from what looks like a bogus company
I placed an order with this company over a month ago. The tracking data says it is awaiting the carrier. No one at the company responds to me. The website looks good but I now see it is a Chinese company if it is a real company posing as an international brand based in New York. There is no customer services. I don’t think anyone should be using this website.
Response from ProjectmontessoriOct 27, 2024
Hi Jennifer! We are sorry for the inconvenience you have experienced! We have checked our system but we were not able to find any correspondences under your name. We would like to resolve your issue as soon as we can. Would you please send us an email at [email protected] with the subject Trustpilot so we can help you out? We will wait for your message!
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Mary S.
Oct 19, 2024
Still waiting for a delivery
Still waiting for a delivery. I bought through Shopify but I’m not sure if that’s relevant. The shipping updates are misleading and I assume that they are provided by Project Montessori. Won’t use again.
Response from ProjectmontessoriOct 27, 2024
Hi Mary! Thank you for your feedback, and we're glad to see that your issues have been resolved per checking our latest communication with you. We sincerely apologize for any confusion with the shipping updates, and we appreciate your understanding throughout the process. If you need further assistance, please reach out to us again. Thank you!
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Mary
Oct 18, 2024
Customer service is horrible
Customer service is horrible. It takes days to get as response from them, snd then you have no idea if they are bringing truthful, which in my case they were not. The claim to give you a discount for screwing up your order, but really it's a refund for the part of your order they didn't ship. Horrible company
Response from ProjectmontessoriOct 27, 2024
Hi Mary! We are truly sorry for the inconvenience you have experienced. We also apologize for not replying fast enough to resolve your issue. Regarding the discount, it’s important to us that you feel satisfied with our solutions. We recommend reaching out again to clarify the situation, and we’ll do our best to resolve it. Thank you for sharing your thoughts, and we hope we can turn this around for you.
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Sharon B.
Oct 11, 2024
Missing items - already charged
I placed an order for 3 items in Sept. one arrived quickly but the other 2 are a no show. I’ve already been charged for all 3. I have responded to them using the email from the order confirmation but crickets
Response from ProjectmontessoriOct 27, 2024
Hi Sharon! We apologize for the inconvenience you have experienced. We also would like to apologize for the delivery delays. But per checking, it looks like all items were already delivered to you as of writing. If you need further assistance, please let us know! Thank you!
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E.K
Oct 2, 2024
Very similar experience as below
Very similar experience as below. Ordered the creative Christmas tree and other toys quite a while ago and still nothing. Sent 2 emails to the email address they’re referring to and still nothing. Seems a scam, unfortunately.
Response from ProjectmontessoriOct 3, 2024
Hello! We are very sorry for the inconvenience you have experienced. We are currently experiencing delivery delays as of the moment and we understand how frustrating it is to wait for your order, especially during the upcoming holiday season. Please give us a few more days to respond to your email. Thank you for your patience and understanding!
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Elizabeth M.
Sep 28, 2024
Scammed
I ordered a creative board and it never arrived. The courier claimed to have delivered it but neither they nor project Montessori could offer any evidence to support that assertion. I wrote to project Montessori and they claimed that as the courier states they’ve delivered, they take no responsibility. So - no money, no item, no evidence, no credibility. AVOID THESE SCAMMERS AT ALL COST.
Response from ProjectmontessoriOct 3, 2024
Hi Elizabeth, we are very sorry for the inconvenience you have experienced. We have sent you proof of delivery the courier has provided when they dropped the package off at your residence. Please let us know if there is anything else you need and we will do our best to assist you.
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Diane K.
Sep 25, 2024
Fraudulent company
I ordered from this company earlier this month and I still haven’t received my package despite emailing 3 times and getting no response! I too saw this company on instagram so thought it was a genuine website. Instagram need to thoroughly check out these companies before allowing them to scam their followers!
Response from ProjectmontessoriOct 2, 2024
Hi Diane! We sincerely apologize for the delay and for the lack of response to your emails. This is not the experience we want for our customers. We completely understand your frustration. Please know that we are here to help resolve this as quickly as possible. Would you kindly send us an email at [email protected] so we can check your order status and find a solution? Thank you and we will wait for your message!
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