Dianne B.
Overpriced tat!
Unlike some customers I did actually receive my order. I ordered 2 items. One item was not what I ordered and the other one was a busy board just wrapped in bubble wrap. No original box, instructions or safety marking. These items are both overpriced tat! As other people have said I am also getting nowhere in being able to return them. Not answering any messages. The website makes you think they are UK based but as soon as I got the tracking it is obvious that they are coming from China. I do not feel that one item is safe to give to my grandson and I think I might report to trading standards. PLEASE AVOID THIS COMPANY!
Response from ProjectmontessoriJan 16, 2025
Hello Dianne, We’re very sorry to hear about your disappointing experience. It’s concerning to hear that one of your items was not as expected, and we apologize for any lack of packaging or instructions. We take safety and quality seriously, and we will investigate this matter further. We would also like to apologize for the delay in responding to your messages. Due to a high volume of emails during the holiday season, our response time was slower than usual. Thank you for your feedback, and we’re committed to improving our services in the future.




