Michael B.
Outstanding customer service
Outstanding customer service ! I had an issue with a porch pirate and they guided me through each step of the process ! I couldn't have asked for a better experience !

Project Honey Bees is dedicated to the survivability of our planet by educating and training for sustainable pollination practices. Our goal is to provide information and tools to help keep honeybees healthy and working efficiently on farms worldwide thorough our continuous support to Bee Saving organizations.
Project Honey Bees (projecthoneybees.com) has 692 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Michael B.
Outstanding customer service ! I had an issue with a porch pirate and they guided me through each step of the process ! I couldn't have asked for a better experience !
Nick
Purchased as a Christmas gift for wife. She loved it and also loved the fact that she can see her “adopted” queen bees location. Will order from again.
Stacy
I needed to return my order. They sent me a text saying I need original packaging. It was not open so I sent the pic of original package. They will no longer answer emails.
Pissed off P.
My wife loves bees so my daughter wanted to gift her mom the necklace for Christmas we ordered it on 12/1/24 and as of 12/30/24 I have not received any communication or update about our order. I sent an email a week before Christmas and not a soul reached out. My daughter has been very upset about the whole situation. Someone at this company needs to make this situation right. You were quick to take the money but have lacked in customer support. You only get one star because the site makes me choose that. I don’t feel this company deserves one star
Response from Project Honey BeesDec 30, 2024
Hey there, this is very strange indeed. Please contact us directly at [email protected] to get this resolved immediately.
Elizabeth C.
I had trouble with my order, but they personally called me to fix it!! Thats what I call 'customer service' 💟
Chris T.
Ordered a month ago and they won’t respond to my messages to provide tracking. No tracking number and have not received anything. Double checked my shipping info and it’s the same I’ve used for multiple orders through Shop. They took my money, sent me an email, and haven’t sent the earrings. Not very chill 0/10. UPDATE: After writing this review they reached out to me and overnight shipped my order, received it in time for Christmas which was awesome. Then they emailed me and asked me to remove or adjust this review, I’ve changed it from 1 to 3 stars since they did send me what I ordered. I’m not removing anything I wrote previously because I feel like it would be disingenuous to do that, and it took me like two weeks of attempted communication and a bad review to get a response. I guess the lesson here is if you don’t get your order and you can’t get ahold of them know that they will respond to reviews posted here. The earrings are super cute and arrived in an envelope and a little plastic mesh bag with a sticker and certificate for our sponsored bees.
Response from Project Honey BeesJan 14, 2025
Hey Chris :) We are so happy we were able to get this resolved for you. We LOVE our supporters! USPS can truly be a nightmare to deal with especially during the holiday season, so we appreciate your patience and understanding. Thanks for Saving the Bees!!
Brenda
I thought this would make a wonderful gift for my 84 year old mom that loves bees. Her health isn’t good but I wanted to give her something to put a smile on her face. I even named her Bee after her sister Joy. It should have been delivered on the 12 but is still circling the drain with usps. I have reached out to usps and the project bees company and have gotten no help.
Response from Project Honey BeesDec 31, 2024
Hey Brenda, We answer all customer emails within 24 hours, please contact us directly at [email protected] perhaps we are not getting your emails as this is not common. dont worry, we will get you taken care of immediately! :)
Kara M.
Love this company and their mission! I was weary buying online from Instagram but the necklace I received was so well made, beautiful and the perfect gift for my friend who is struggling with her life, but is dedicated to saving the lives of bees. I Wil absolutely bee 🐝 supporting this company and their mission again. Also noteworthy, I had a questions about my order l and they were prompt with a response, with tracking and moreover, with kindness. 10/10!