Traci S.
Order never received.
I ordered a certificate of adoption on December 4. It is supposed to be a digital download certificate. The status is still in "processing". The status says "Order shipping label issued, waiting for carrier collection"...for a digital download. I also sent a message in their interactive chat feature about how do I get this in a friends name, because it's for a friend...I never received a reply. I sent them and email under their "contact us" tab, and just after I clicked "send" I saw the message that their "contact us" feature isn't about orders. Super glad I only spent $4.99 on this.




