ProFresh Reviews | Read Customer Reviews of profresh.com

ProFresh Reviews | Read Customer Reviews of profresh.com

ProFresh reviews

Showing 6 reviews with 3 stars · Clear filters

Richard
Oct 15, 2020
Doesn't work well for me
Doesn't work well for me
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Tony
Oct 15, 2020
The product is great but the shipping…
The product is great but the shipping cost is terrible. I live less than one mile from headquarters and still pay $15 for shipping because I'm not allowed to pickup the mouthwash. Otherwise, I would auto renew.
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Nice
Jul 19, 2018
So what am I doing wrong
So what am I doing wrong? Everyone is raving that this product is so amazing but I've been using ProFresh for about 5 weeks (double strength) and although it has helped with my breath it has far from cured my halitosis. I still have a bad taste in my mouth for most of the day. After scraping my tongue excessively I get most of the white/yellow gunk off only to have it return hours later. I scrape my entire tongue including the back to the point of violently gagging at times so I don't know what more I can do? Guess I'm the .1%
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Geoffrey
Jan 17, 2015
delivery not as advertised
I ordered and paid for 2 day delivery. I wanted delivery prior to my traveling. That did not occur and as a result I was unable to take profresh with me.
Response from ProFreshApr 28, 2015
Dear Geoffrey, We are terribly sorry to hear about your last shipping experience. We understand that you are a loyal, and regular ProFresh user, and we know that it must have been difficult to travel without your regular supply of ProFresh Rinse. We always strive to ensure accurate delivery estimates. But, situations do arise that are out of our control (i.e. holiday shipping season etc.). Please do not hesitate to call our home office if you ever experience a similar situation in the future. Thank you for taking time to provide us with feedback about the issue. ProFresh Home Office - 1-800-610-5110 Very Best, Jimal N., ProFresh Brand Specialist
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Barb
Jan 15, 2015
It seems the product has changed
I have been using ProFresh for many years and right now I do not believe the product has the same affect it did when I first started using it.
Response from ProFreshJan 15, 2015
Hi Barb, I'm sorry to hear that you're experiencing abnormal results. I assure you that our formula has not changed. You might be experiencing a build-up of oral bacteria that is contributing to reduced effectiveness. When this occurs, we recommend double activating a bottle of ProFresh, and using as directed, morning and night, before brushing your teeth. This will help to clear the excess bacteria and biofilm, and provide you with improved results. I hope this helps! Very best, Brett G., Brand Specialist
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Erik
Nov 18, 2014
Meh!
I have been ordering ProFresh oproduct for probably close to 8-9 years. Every quarter I order 6 bottles. That is close to $300/year and after 8 years I have spent close to $2400 with Profresh. I would think ProFresh would want to protect me and give me a good reason to stick around like a 20% discount. But all I get is a measley 10% per order discount, I am thinking- these Guys don't care for me that much. Oh yeah, I get a tongue scaper with every order which is free, but advertised as $6.95 value. That is so bogus. So in conversations with my dentist, he is recommending another product, that I can buy at the drugstore. Cheaper and easier access. Got some merit. So ProFresh? Meh! Treat me better, treat me like you want to keep me.
Response from ProFreshNov 20, 2014
Hi Erik, First and foremost, I'd like to thank you for being such a loyal customer through the years. We are truly sorry to hear that you don't feel that your business is appreciated. I assure you that you are indeed a valued customer. Thank you for bringing this issue to our attention. In the near future, we plan to implement a loyalty program for customers of your caliber, in the hopes of providing better offers to those that have had such success with our product. I truly hope that you value the quality of the product enough to bear with us while we update our procedures. In the meantime, please feel free to reach out to us with any other suggestions that you might have. Very best, Megan R. ProFresh Brand Specialist
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