ProFlixReviews of proflixsales.com

I just had an online chat with Mike at ProFlix. He was very helpful and informative in helping me understand the capabilities of the product I was looking at and identifying how it wasn't the right thing for what I was trying to accomplish. He saved me a lot of time from buying something that wouldn't do what I really needed and then having to return it. This was a more proactive solution. I'm impressed that he was able to help me, even though ProFlix doesn't sell the product I need. He let me know what type of device I should really be using. It's nice to know that people can be helpful even when it means they don't get a sale. Because of this, I will remember ProFlix for next time and they will be my first stop when I actually make a purchase.

Had a great experience speaking on the phone. Best customer service and advice you could hope for. Good price and got me a backordered item fast. This will definitely be my go-to company in the future. Thank you!

I needed a power convertor for our Hollyland Mars 400s. I called over 6 distributors with no luck, they either said they did not have it or was not available yet. Found ProFlix and called Thursday morning, they promised to look into the convertor. Late Thursday afternoon, ProFlix called and told me they found the convertor, it was a new part sku. The price was much less than I expected and placed the order. Today, Monday morning FedX delivered the convertor. That is what I call OUTSTANDING SERVICE and reasonable prices!! You can bet I will be purchasing from ProFlix in the future. What else is amazing, is they really care about Customer Service. THANK YOU ProFlix!!!!!!

I've always bought my gear through places like B&H and Amazon, but I was looking to get a new control surface for color grading and neither place had them in stock. I found ProFlix through a google search and was a bit nervous about it because I'd never heard of them. I decided to feel them out on the chat on their site and they proved knowledgeable and friendly so I took a chance. I ordered on a Saturday afternoon and my order arrived Tuesday morning (1 business day!)... and the shipping was free! So glad to have another go-to spot and support the little guy.

When other dealers said they couldn't get it, My sales rep said how many do you want. Trust is at home here. Many thanks! Jim M.

I was in a pinch for a piece of gear I needed for an unexpected, out of town, shoot. Neither B&H nor Adorama were able to help. ProFlix came to the rescue and had the camera part for me in 24hrs...from Georgia to California! These guys are great and will be my go to company from now on.

Fast shipping, great customer service, good location if items are needed in Florida.

Small but good company. I chatted, emailed, and spoke on the phone with Mike and Shimon. Both were helpful. Their service was fast and responsive. I think they are smaller company, so they get away with being more frank in their communication which at first took me by surprise, but it turned out to be better than just getting form-letter communication without actual information. I'm happy I went with them. If it's helpful to anyone, I bought a BMPCC4k, and they are listed as a reseller on the Blackmagic website.