procase.com Reviews | Read Customer Reviews of procase.com

procase.comReviews of procase.com

4.3440 reviews
Malls & Marketplaces
32918 Tamina Rd, Magnolia, Texas

Directions Website

procase.com

About procase.com

We're Pros in ProtectionRooted in the value of life, ProCase stands as the guardian of a better lifeIn the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case."At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user.Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.

procase.com (procase.com) has 440 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: procase.com
Category: Malls & Marketplaces
Location: Magnolia, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Malls & Marketplaces, Texas

Directions Write a review

procase.com reviews

440 approved reviews, newest moderated first

Landon S.
Nov 6, 2025
Loved the case
Loved the case. Darker blue than expected but I love the feel. The matte, soft feel was awesome. Updates on the shipping were great.
Report
Charles K.
Oct 29, 2025
Perfect fit, love pencil holder
Perfect fit per your excellent website. Great design and quality. Love the pencil holder.
Report
James P T.
Oct 29, 2025
I ordered a case for my iPad and it was…
I ordered a case for my iPad and it was delivered promptly. Unfortunately I ordered the wrong size. Contacted the store by chat and they sent a return label and said when it was returned they would send the right size. Fifteen days after they received the return no case and no refund. So much for customer service.
Response from procase.comOct 30, 2025
Hi James, We’re very sorry that your experience wasn’t satisfactory. Our customer service team reached out to confirm your shipping address during the exchange process, but we didn’t receive a clear reply, which caused the delay. Please check the latest email from our support team — they’re already assisting you with this matter. We sincerely apologize for the inconvenience caused and appreciate your understanding.
Report
Melvin S.
Oct 28, 2025
Poor Quality
The case frame was sewed on backwards. It seems like there was no quality control inspection, just ship it, someone will buy it. Very poor quality in my opinion.
Response from procase.comOct 30, 2025
Hi, We’re sorry that the product didn’t meet your expectations. We value your feedback and want to ensure you’re completely satisfied. Please contact us via [email protected] — our service team will be glad to assist with a replacement, refund, or any other solution that works best for you.
Report
Robert H.
Oct 27, 2025
the case does not self support the…
the case does not self support the ipad. this is not much better than having a plastic cover over it.
Response from procase.comOct 30, 2025
Hi, We’re truly sorry to hear that your experience didn’t meet your expectations. We’d love the opportunity to make things right. Please reach out to us at [[email protected] ] with your order details, and our customer service team will be happy to assist you. Your satisfaction means a lot to us, and we’ll do our best to resolve this quickly.
Report
John S.
Oct 26, 2025
Durable case But cannot use keyboard cover
Came quickly Nice case design Feel Like a more expensive case than it is
Report
Robert
Oct 22, 2025
Pro case
Fast service and good price.
Report
Ashly
Oct 20, 2025
I have an iPad Pro 9.7 inch
I have an iPad Pro 9.7 inch, so it’s quite old and hard to find cases that are not on Amazon. Luckily, ProCase had a simple case they offer, and it gets the job done in protecting the back and front of my tablet. My case states it was made in China, but I think if ProCase made their products in the USA, they would definitely earn a 5-star rating, but for now, my rating is a 4-star.
Response from procase.comOct 30, 2025
Thanks so much for your review! We’re happy our case keeps your iPad protected and appreciate your honest feedback. All ProCase products go through strict quality checks — we’ll keep improving to deserve that 5th star next time!
Report