procase.com Reviews | Read Customer Reviews of procase.com

procase.comReviews of procase.com

4.3440 reviews
Malls & Marketplaces
32918 Tamina Rd, Magnolia, Texas

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procase.com

About procase.com

We're Pros in ProtectionRooted in the value of life, ProCase stands as the guardian of a better lifeIn the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case."At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user.Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.

procase.com (procase.com) has 440 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: procase.com
Category: Malls & Marketplaces
Location: Magnolia, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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procase.com reviews

440 approved reviews, newest moderated first

Customer
Feb 10, 2021
Inaccurate purchase process
Love the product, but specifically requested my order through the company and not Amazon. They still delivered via Amazon. I do not purchase from Amazon, so will never buy from this company again.
Response from procase.comMar 2, 2021
Dear customer, Thank you very much for spending so much time writing this review for our product. Your feedback is very important to us, and we sincerely appreciate it. Due to the COVID-19 Crisis, we had to close most of our warehouses and only kept our warehouse in Texas open. We only have this phone case in the Amazon warehouse, so we had to fulfill the case from the Amazon warehouse. We ensure you that the quality of the case in the Amazon warehouse is the same as the ones in our warehouses, and we will stand behind our products and be at your service. We sincerely apologize for the disappointment and trouble. We would really appreciate it if you could contact us via the email address below so that we could assist you further with the issue. Email: [email protected] With sincere gratitude, ProCase Customer Service
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Katie
Feb 9, 2021
Great product
Great product, great service. Quick communication. Thank you
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Klaus M.
Feb 8, 2021
Great Bag For Little Money
The ProCase Pistol Bag is great! Although it is small, so small that a Glock 19 (possibly also a 17) fits well inside, and in addition a whole lot of odds and ends in the middle compartment. In addition, 3 zippered pockets on the front, but only for flat items such as wallet, ID, etc.. In addition ProCase has an excellent customer service, friendly, fast and reliable. Would recommend the bag and the company.
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jorge S.
Feb 7, 2021
Not as easy to return as they mention …
Not as easy to return as they mention in there terms item workmanship not up to the quality standers as mentioned. Will never purchase again and it is truly a hassle knotwort the return $16.20.Garbage its in the trash.
Response from procase.comMar 2, 2021
Dear customer, Thank you very much for spending so much time writing this review for our product. Your feedback is very important to us, and we sincerely appreciate it. As the seller of the case, it is our responsibility to stand behind our products and make sure that our customers are satisfied with both our products and our service. We double-checked our email record but didn't find any previous message regarding the return of the case. We would really appreciate it if you could contact our customer service team via the email address below regarding the quality issue the case had. Email: [email protected] We sincerely apologize for the disappointment and inconvenience. We sincerely hope that you could give us a chance to solve the problem for you. With sincere gratitude, ProCase Customer Service
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William Hesse S.
Feb 5, 2021
I would have give it 5 stars but this…
I would have give it 5 stars but this new case for my new 12.9 iPad Pro 2020 does not have the magnet in it to keep it closed like my old iPad Pro case for the 1st generation iPad Pro 12.9
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Calvin M.
Feb 1, 2021
I am impressed with the engineering…
I am impressed with the engineering design that went into this Christmas tree case. It went together well and is quite sturdy. The design with wheels and handles makes it easy to lug around. I am very satisfied!
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John H.
Feb 1, 2021
So far I like the case for my iPad
So far I like the case for my iPad. I’ll have to wait to see how durable it is.
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Daniel W.
Feb 1, 2021
Perfect case for my large tablet
Perfect case for my large tablet. (Accurate Website description helped with my purchase decision.) Very reasonable price and timely delivery. Thanks
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