procase.com Reviews | Read Customer Reviews of procase.com

procase.comReviews of procase.com

4.3440 reviews
Malls & Marketplaces
32918 Tamina Rd, Magnolia, Texas

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procase.com

About procase.com

We're Pros in ProtectionRooted in the value of life, ProCase stands as the guardian of a better lifeIn the past decade, smart devices have been developing rapidly and gradually occupying people's lives in many ways. While these devices hold immense value for consumers, concerns about damage and careful handling can often overshadow the user experience. Recognizing this, ProCase is committed to addressing these issues and enhancing the overall smart device experience. We've meticulously crafted a series of protective solutions spanning smartphones, tablets, laptops, and more, all under the banner of "protection case."At ProCase, cherishing life isn't just an attitude – it's a product philosophy ingrained in every design. We've woven the essence of life into each product, safeguarding the beauty of life for every user.Over the past decade, ProCase has emerged as a leader in mobile electronic device protection, expanding our product range beyond electronics to jewelry storage, beauty storage, outdoor, home, pet and other fields. With millions of users entrusting us with their well-being, ProCase continues to innovate, providing a holistic protection experience.

procase.com (procase.com) has 440 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: procase.com
Category: Malls & Marketplaces
Location: Magnolia, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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procase.com reviews

440 approved reviews, newest moderated first

Nancy
Jan 6, 2023
This is the second one of these I have…
This is the second one of these I have purchased. The first one lasted well but had gotten a bit dirty. It’s a good product at a good price!
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Blk B.
Jan 4, 2023
Great merchandiser
Perfect timeline! The ordering process was easy and free shipping! And it came within a week during the holidays! Great merchandiser. I would highly recommend! The plastic is a little thicker than I anticipated but nevertheless my laptop is covered!
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John T.
Dec 27, 2022
I ordered the wrong size case for a…
I ordered the wrong size case for a Christmas gift and there is no provision on your website for return or exchange of the case.
Response from procase.comFeb 6, 2023
Dear John, our customer service team replied your return request and issued refund for order #5152 on Jan 9th. Usually the money should be returned to your original method of payment within 5-7 business days after the refund is issued. Could you please tell us whether the refund is received? Please feel free to get back to our customer service team for any additional questions. We will always stand behind our products and be at your service.
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Cliffjam
Dec 20, 2022
Still have not received my package
Still have not received my package. Despite multiple notices that it was on it's way.
Response from procase.comFeb 6, 2023
Dear customer, we checked the email record and confirmed that you chose to return the trays after receiving them and we issued refund as promised on Feb 3rd. Usually the money should be returned to your original method of payment within 5-7 business days after the refund is issued. If the money is not received by the end of the next week, please feel free to contact us again and we will do our best to assist.
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Kelly G.
Dec 9, 2022
Thanks
Thanks for the prompt delivery and easy ordering process.
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Carol
Dec 7, 2022
Wonderful Support Staff
Had some issues with fit. Your support staff's followup and support are outstanding. So nice in this day and age. Thank you.
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Charles E.
Dec 6, 2022
Best. Case. Ever.
I've had a lot of phones and lots of cases over the past two decades - this is without question the very best in all categories: level of protection, usability, and simple pleasure to use. As others have noted, the hinge on the back becomes perfectly flexible with use. Even better: after 6 months of hard use, the leather is showing a nice patina. I would have expected to pay 2-3 times more for a case of this quality - glad I didn't have to.
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Mani N.
Dec 5, 2022
Magnets aren't strong enough for tablet covers
Ordered at ProCase Case for Galaxy Tab A8, magnets are not strong enough so cover does not close. Swings open in bag and drains battery. Spoke to customer support, no replacement or refund offered just a measly £3 back. Poor service.
Response from procase.comFeb 6, 2023
Dear Mani, we are sorry to hear that the case didn't work properly. Please contact our customer service team through [email protected] regarding this issue. We will stand behind our products and be at your service.
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