ProbuildcontractsltdReviews of probuildcontractsltd.com

Disastrous Work by Probuild Contracts Ltd (Roughcasting & Guttering Warning) We are a year later from “finishing our job”…and I can’t stand being quiet any longer for everyone else’s stake too! If anyone is considering this company, please contact me for details of our disastrous “work” that Probuild Contracts Ltd did….there aren’t many negative comments or reviews, ask yourselves why? They delete them all, shouldn’t be able to silence people with factual reviews! We contracted Probuild to do a massive roughcasting job and all gutters of our home and it was the biggest mistake of our lives! The workmanship of all aspects, they didn’t have the experience they said they did, the damage they caused, the continual mess and their communication was appalling. We held back our final payment due to the horrendous workmanship - promised to return to rectify all these issues but 6 months from the last site visit to present a plan on how they would rectify and radio silence! We now have water ingress not even 9 months on, damp & mould due to the gutters placement plus lack of the new downpipe that was planned to be installed! Now they have the audacity to use our photos of our home when they have been explicitly told they did not have permission to use, and on a roof they damaged by standing on it to roughcast the wall above! The pictures of evidence is endless!

Absolute shambles of a company Employed new start & paid him off by text message 8 weeks down the line, refusing to pay wages. Lee ( owner ) & Tony (manager) avoiding all calls/messages. Trying to take short cuts on jobs, jobs that should take 2 months still going 10 months down the line, putting wrong people on the job ( plasters on a stonemason job - job is ruined) avoid this company at all costs Owner is an absolute prick

DO NOT USE THIS COMPANY!!! They left my family homeless for 8 months and caused thousands of pounds worth of damage to our house in the process, leaving us in considerable debt. None of the company addresses they advertise, even the one stated on Company's House website, relate to the business or owner, making it challenging to bring legal proceedings. They are currently under investigation by Trading Standards due to numerous complaints. I had to get the Police involved at one stage. Still chasing them through the courts now.

We paid this company £2550 to render the back wall of our house, the next morning 2 pieces if rendering had fallen off and bits fell off around the windowsills too. We were in contact with the company and they said they would repair it under the 25 year guarantee in the new year when the weather improved. We've had nothing but empty promises from them saying they will call and give us a date for the work but nothing happened. We have loads of emails whatsapps telephone calls and text messages as evidence of this and now they have stopped all contact , we have reported them to Trading Standards and have been in touch with Consumer Advice, The company have ignored all letters sent requesting repairs under the guarantee and we have now raised a Civil Action against them with the Sherriff Court , They are not registered with the Ombudsman or Companies house and have refused to even go through Alternative Disputes Resolution with Consumer Advice. They are still actively trading and have photos of work going on all over Facebook, Yes they will do a job but if theres a problem they will not fix it, shocking customer service and given the runaround by them for months, please read reviews on all sites before using this company.

Not who they claimed to be. Work started out well and communication was good at the start but as soon as they hit a problem they couldn't wait to get off site and attend to a different more lucrative job. Communication became non-existent and when I complained one of the senior staff swore at me and slammed the phone down. Overall, rude, unreasonable and whatever the opposite of a can-do attitude is. Do NOT use this company

My Dash 🎥 camera recorded a PROBUILD CONTRACTS Driver 🚚 using his mobile📱phone whilst driving: 27th FEBRUARY 2026. 3:28PM !!! This is how people get seriously injured or killed 😢 !!! disgusting behaviour from a PROBUILD CONTRACTS employee !!!

Probuild was booked to repair some storm-damaged rendering. Step 2 of the quote provided by Probuild Contracts Ltd was “Strip all render to back elevation of balcony/patio wall”. This was clearly not done before the workman slapped on the new render. Not only does the wall look worse than before the "repair", but the whole building now looks like it is suffering from subsidence. After making a complaint to Probuild Contracts Ltd, Lee inspected the wall and said he was "satisfied with the quality of their work." If this is considered satisfactory then he must have very low standards. After getting nowhere with Probuild Contracts Ltd we decided to take legal action against them. Our solicitor discovered that Probuild already has £13,100 in County Court judgements against them and their net assets are minus £28,406. This meant that even if we won the case we were unlikely to recover any money. Now we are going to have to spend thousands to fix the mess Probuild Contracts Ltd made.

3 out of 4 repairs had to be redone, still waiting on one of them. Customer service both appalling and infuriating - including an email that was just three question marks - and one of the bits of repair is now in worse condition than when I originally ordered it. No response to three emails about that. Save your money and your sanity and find someone else. Just terrible. Now pretending they haven't received the photographs of the repair still needing fixed. They got the emails complaining about it over the last month, but not the attachments so no need to follow up. That's the standard here folks.