Tina R.
Haven’t received to give a review yet
Haven’t received to give a review yet
Response from Proactive PawsMay 19, 2026
Hi Tina, Thank you for taking the time to leave a review. We want to clarify that your order was placed as a preorder, which allows customers to reserve a product before it's available for general shipment. Your order is now in transit and heading your way! Trustpilot's review request is automatically triggered at the time of purchase, which we know can feel premature for preorders — that's feedback we'll take on board. We hope you enjoy the product once it arrives, and please reach out if you need a tracking update! Warm Regards, The Proactive Paws Team




