customer
not at all user friendly platform
not at all user friendly platform. i linked my broker account but dont see my portfolio anywhere

Benzinga has been around since 2010 with one simple mission: to connect the world with news, data, and education to help level the playing field for ordinary people to make better investment decisions.With monthly website traffic topping 25 million, we’ve become the go-to source for so many retail investors and entrepreneurs from all walks of life.But it’s our complete workspace – Benzinga Pro – that’s truly the ultimate manifestation of our company's mission.You can find everything you need in one convenient location, including the tools you might need to make some of your life's most profitable investments.Once you create your Benzinga Pro account, you’ll be able to access best-in-class financial tools, like:Market-Moving News Exclusives – If you’ve ever seen a small or mid-cap stock shoot off like a rocket when the stock market’s opening bell rings… Benzinga Pro’s market-moving news exclusives are one easy place you could’ve found that information out for yourself first… and potentially before the stock captured most of the gains for the day. We work directly with executive management teams, media relations firms, institutional investors, and investment bankers to break these news exclusives for you – before practically anyone else in our industry has a clue.Real-Time Stock Scanners – Using the scanners in Benzinga Pro, you can find new potential stocks to buy, stocks to avoid, options trades and more – your imagination is the limit. If you recall the GameStop stock phenomenon from 2020, our powerful scanners would have identified the unusual short interest in GameStop’s stock, months before the entire world was talking about it.Squawk Alerts – Most traders spend so much time browsing the internet, looking for opportunities and using their eyes to process what they see. But with Squawk alerts, you can sit back and wait to hear the most important news affecting your money. This isn’t text-to-speech or “Microsoft Sam,” we have a team of experts who read the most im
Benzinga Pro (pro.benzinga.com) has 737 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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customer
not at all user friendly platform. i linked my broker account but dont see my portfolio anywhere
Jeff P.
Info regularly contradicts itself. It is difficult to trust what Benzinga posts. For example, the first 2 statements in the Earnings Estimates shown below.. Target Q2 Preview: Can Digital Growth, Store Visits Recovery Overshadow Tariffs, Competition? Benzinga 2025-08-19T12:49:00-04:00 Retailer Target Corporation (TGT.NaE) could show a recovery in store visits during the second quarter when the company reports quarterly financial results on Wednesday before market open. Here are the earnings estimates, what analysts are saying ahead of the results and key items to watch. See what TGT is doing now. Earnings Estimates Analysts expect Target (TGT.NaE) to report second-quarter revenue of $24.93 billion, down from $25.45 billion in last year's second quarter, according to data from Benzinga Pro. The company missed analyst estimates in the first quarter, but has beaten estimates in six of the past 10 quarters overall. Analysts expect Target (TGT.NaE) to report earnings per share of $2.05, down from $2.57 in last year's second quarter. The company missed analyst estimates in the last quarter, but has beaten estimates in seven of the past 10 quarters overall.
Rob S.
TOO CONFUSING AND THEY ARE TOO BUSY TO RETURN YOUR CALLS!
AJ
You do not respond to your customers, Mr Ricky responded to my first email, and after that, I didn't receive any answer to my request. Also, you never answer the phone and never return calls. What kind of company are you if you do not support your customers?
Response from Benzinga ProFeb 18, 2026
Hey AJ, sorry to hear about your subpar experience. I see you worked with Ricky, and he did respond to all of your messages. If you need any further assistance, please don't hesitate to reach out to our team at [email protected]!
customer
A simple easy to work system? All i get is the need to upgrade and tutorials that give you a headache
Response from Benzinga ProFeb 18, 2026
Hey Marvin, sorry to hear about your subpar experience. I see you reached out to support and were assisted on two separate occasions. If you run into any other issues, you know where to reach us!
Planman
Started the 14-day trial with high hopes. The potential is there, but the execution is lousy. Imported brokerage accounts, but critical data, like the quantity of shares, was omitted in the transfer. The support folks were slow to respond, and no resolution was provided. The Sqawk feature didn't work; some items listed in the getting started tutorial were no longer available or were now only available for an additional fee. I was told by "support" that the tutorials need updating. There's more, but suffice to say, this platform needs a significant amount of work to be ready for a Pro-level Stock Scanner and Real-Time Market News Platform.
industryup
This is THE worst company. No one picks up the phone. Ricky, who I hope is an unpaid intern because he's useless and heads the chat, I think is on his 3rd lunch because I've been trying to have a 5 minute conversation which has turned into 53 minutes because he keeps going in yellow. Total waste of time. Long & short, I signed up for their news alerts. I'm into day two using the program. One stock had a ton of news; no alerts from Benzinga. Refused a refund. Now I have to deal to deal with the credit card company to try and get a refund.
Paul Henri V.
I reached out to Benzinga’s Strategic Partnerships team with what should have been a straightforward question: does the Polygon API include full-text news articles? Instead of a direct answer, I was sent vague marketing links and received non-committal replies like “this should cover what you're looking for.” I had to follow up multiple times, restate my questions, and eventually request a manager just to get a clear, technical confirmation. This back-and-forth dragged on unnecessarily. For a company that claims to serve serious traders, I expected knowledgeable and transparent communication — especially from a group with "Strategic Partnerships" in the title. Unfortunately, the experience felt dismissive and unprofessional. If you value clarity and efficiency when making data-driven decisions, I’d caution you to temper your expectations here.