customer H.
Nobody bothered to answer on a mail
Nobody bothered to answer on a mail

Benzinga has been around since 2010 with one simple mission: to connect the world with news, data, and education to help level the playing field for ordinary people to make better investment decisions.With monthly website traffic topping 25 million, we’ve become the go-to source for so many retail investors and entrepreneurs from all walks of life.But it’s our complete workspace – Benzinga Pro – that’s truly the ultimate manifestation of our company's mission.You can find everything you need in one convenient location, including the tools you might need to make some of your life's most profitable investments.Once you create your Benzinga Pro account, you’ll be able to access best-in-class financial tools, like:Market-Moving News Exclusives – If you’ve ever seen a small or mid-cap stock shoot off like a rocket when the stock market’s opening bell rings… Benzinga Pro’s market-moving news exclusives are one easy place you could’ve found that information out for yourself first… and potentially before the stock captured most of the gains for the day. We work directly with executive management teams, media relations firms, institutional investors, and investment bankers to break these news exclusives for you – before practically anyone else in our industry has a clue.Real-Time Stock Scanners – Using the scanners in Benzinga Pro, you can find new potential stocks to buy, stocks to avoid, options trades and more – your imagination is the limit. If you recall the GameStop stock phenomenon from 2020, our powerful scanners would have identified the unusual short interest in GameStop’s stock, months before the entire world was talking about it.Squawk Alerts – Most traders spend so much time browsing the internet, looking for opportunities and using their eyes to process what they see. But with Squawk alerts, you can sit back and wait to hear the most important news affecting your money. This isn’t text-to-speech or “Microsoft Sam,” we have a team of experts who read the most im
Benzinga Pro (pro.benzinga.com) has 737 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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customer H.
Nobody bothered to answer on a mail
Pieter
There are too many choices and charges for different services. I need something that works for me not against me . Not worth the time and effort.
Response from Benzinga ProFeb 18, 2026
Hey Pieter, sorry to hear you had a bad experience. I see you never reached out to our sales or support team for assistance. Next time you run into an issue, please reach out to our team at [email protected], and we'd be happy to help!
Sandra H.
Too difficult to use.
Response from Benzinga ProFeb 18, 2026
Hey Sandra, sorry to hear about your subpar experience. I see you never reached out to the support team for help. Our support team is standing by to assist with all sorts of technical issues. All you have to do is email [email protected] or choose the blue chat button on the bottom right corner of the site, and our team will happily assist you!
Gregory L.
So much trouble logging in, conflicting messages welcoming me, then telling me to sign up. Can’t tell if I got it or not. Very unpleasant first experience.
Response from Benzinga ProFeb 18, 2026
Hey Gregory, sorry to hear about your subpar experience. I see you reached out to support about this inquiry, and our support team assisted you on multiple occasions. If you need any further assistance, you know where to reach us!
Moh
Very different subscription Difficult to find what you are looking for Not easy to navigate
Response from Benzinga ProFeb 18, 2026
Hey Moh, sorry to hear about your subpar experience. I see our support team assisted you and answered the question you had about Penny Stocks. If you run into any other issues, please reach out to [email protected] - our team is happy to assist you!
Richard G.
I cannot get any replies or responses to multiple calls and emails to cancel subscriptions. DO NOT TRUST BENZINGA READ THE FINE PRINT ON TRIAL PERIODS.
Larry S.
I came in with a specific goal and was not successful. I tried chat, but the response was slow and when finally responded to it was definitely canned answers. Nothing specific just a general “watch this video “, over the course of several hours the tools I found were similar but didn’t get the results I was expecting - they didn’t match what I saw on the vid. I was never able to talk to Anyone for real help. Would it have been possible to work through… probably but the slow painfull response only highlighted how the customer time and satisfaction are not a priority. I decided to quit after about three hours of frustration.
Response from Benzinga ProFeb 18, 2026
Hey Larry, sorry to hear about your subpar experience. I see you reached out to support, and our team assisted you with the issues you were having that same day. If you have any further issues with your Pro subscription, please reach out to the team. We are here to help!
Bastian
SCAM!!! After the 14days trial the charged the full amount- even though I’d cancelled - no reaction to several emails - total fraud! Stay away!