CoastalChase
Required a competitor's data to catch what automation misses
While their support team did take action and process removals after I provided them with a list of exposures, it exposed a major flaw in their automated detection engine: Their system initially missed active listings that I had to uncover using an outside service just to get them to run a proper scan and submit the removal requests. If you are paying $29.99 /month for automated privacy protection, you shouldn't have to do the investigative heavy lifting and spoon-feed the data to get results. When I requested a refund for a billing cycle where the automation failed to find these records on its own, they refused. Look elsewhere if you want a truly hands-off service.