LSmith
Completely Unresponsive
First, I asked for a 3 month supply, but they billed me for 6 months upfront. Then I received the medication quickly, but the ice packs and medication were both very warm. I immediately emailed asking if it was safe to take, but received no response. Emailed again the next day, no response again. On the 4th day I tried to call, and phone system wouldn’t put me through to a representative, and just said that I had an open ticket and someone will get back to me. If I don’t hear back in the next 24 hours, I am going to refute the charges. Update: No, this is not a scam review as Priority Meds response says. Since this review, they did respond saying the medication was safe to take even though it arrived very warm. As for getting charged for six months upfront, one person did finally respond saying that they could not refund me for the 3months I did not want (nor have they shipped). I have since repeatedly asked them for a refund and to cancel my membership, but again no one responds. I then wrote a message to the medical personnel about the medicine not working at all, and received no response from anyone on that side as well. Seriously, do not start with this company. They are completely unresponsive, no matter the issue, and at this point I am not even sure the medication they ship is legit.
Response from PrioritymedsMay 17, 2026
We believe this my be one of the fake reviews previously identified by Trustpilot.


