karen C.
This was a nightmare
This was a nightmare! Poor directions. Absolutely NO communication or guidance. Tried several ways. Almost went to urgent care. After 3 months, still no communication.
PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
Prioritymeds (prioritymeds.com) has 432 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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karen C.
This was a nightmare! Poor directions. Absolutely NO communication or guidance. Tried several ways. Almost went to urgent care. After 3 months, still no communication.
Janice T.
Priority Meds is one of the most irresponsible, fraudulent healthcare businesses I have experienced. You NEVER actually talk to someone. I have tried and get only bots. I have asked to have my prescription stopped and to send me a refund because the prescription had not been sent. All I get is bots. You NEVER get a call back, they sent the prescription out with no follow up. I believe they have no Physicians overseeing their prescriptions which is against the law. The prescribe without knowing or caring how the person is doing. It is all about money and not care of anyone. My next step is to consult a lawyer and the attorney general for fraudulent practice. Do not use this company you will have major regrets.
Marty I.
Stay away. I canceled via their messenger and a week later they billed me for another quarter. Sent the meds. Now, I am going to have 6 mos of meds because I chose to go with another.company. These folks want your money, but the constantly say they will review the issue.
Debbie M.
Not happy at all I’ve left several messages about my medication and have been completely ignored! Not professional at all
Allan W.
Same thing. Everybody else said when my medicine came it was hot. The shipping was not done properly. I reached out right away and did not get a call back. Customer service needs a lot of work. Not sure that I will order again until somebody contacts me and makes it right.
Paula T.
I recently purchased a 3 month subscription of tirzepatide. I accidentally ordered 1 on may 17 th and 1 on may 18th. I didn’t finish the paper work for the 18th and they charged me 641.97. I have tried to reach out to people and it seems to be impossible to get any answers and get my refund back. So I guess I need to file a dispute with my credit card company. Very disappointing
Jarrod R.
Scam!!! Look at all the reviews . Package arrive hot , melted Ice , medication went right in garbage. Tried calling Customer service but got an AI and created a ticket. After 10 calls asking for person have not received a call back to date. Chat in portal disabled making contact with medical provider impossible. Also “ Cancel Subscription” button disabled. Do not trust this company, there are better options.
Ivellies M.
According to them my medication was sent on May 13. I never receive it and nobody has reached out to me despite my 5+ messages on a chat that nobody replied to. So, this means they took $541 from me! They were very fast charging my credit card, but they have NO customer service. My next step is to call my credit card to be reimbursed and report them to BBB. This company seems to be fraudulent.