PrioritymedsReviews of prioritymeds.com

Before you give your hard earned money to Priority Meds, look them up on the Better Business Bureau website. Their complaints will make you change your mind.

I was going to get a GLP-1 from them, but decided to use a different company. Now they call me nearly every day for the past 3+ months. They won't stop, and when I block the number they just switch numbers.

Paid $2349.88 upfront on 8/22. Due to vacation ending 9/8 I did no start the meds and realized my meds were missing only needles received. Have called on 9/9 to be told return call would be received by end of the day. Filled out missing medication on 9/9 and now can not talk to a real person. Today is 9/22. Please call me asap. Thanks Kevin Ladow

Worst online experience ever. Took my money and sent nothing. Scam company alert*****

At first it all seemed okay. BEWARE if you give them your card that you are signing up for auto renewal no matter what. Just TRY to figure out how to cancel and see what happens. They just charged my card without asking $1349 after 6 mths on both mine and my sisters account. READ the fine print. Trying to get it reversed at this time. We'll see if they do it or not? I will update if they do.

BEWARE! I would absolutely never recommend Priority Meds to anyone who values customer service, communication, & integrity. Your 1st conversation with a sales rep may be wonderful- but they are trained to make you feel comfortable. It's all a part of their tactic(s). You will never speak to a doctor or medical professional regarding your meds. Customer Service is basically non-existent and the little response you may receive is very condescending. They have a way of making you feel like the issue while handing off responsibility. And guess what? You can't reach anyone of higher management to escalate concerns. ***Updated Edit 1/2026** I was asked to provide more information on my experience. When signing up for the medication, a medical 'professional' was to contact me to discuss my goals and previous experience with W/L meds. No one contacted me, my meds were shipped, and when trying to contact the company about the error, my calls were met with disinterest. I was dismissed as a misunderstanding on my part. There was a lot of money sunk into the wrong dosage. Eventually a very knowledgable and empathetic staff member contacted me but it took weeks.

They billed me $780 for products that never shipped and REFUSE to REFUND me.

This company is dishonest, incompetent, & a nightmare to deal with. They shipped using FedEx. FedEx delivered to the wrong address so I filed a claim. FedEx says Priority Meds (PM) has to file the claim. After a month of PM still refusing to file a claim w/ FedEx, I did a chargeback. Then they say my full address wasn't on the package. LIARS. My address is on PM's website & I confirmed w/ FedEx my address was correct. After 6 weeks, they say they can refund me $310 of the $795 I paid for 6 months worth of semiglutide. Hell no. A partial refund for receiving NOTHING?? I am still waiting for my credit card company to finish their investigation.