PrioritymedsReviews of prioritymeds.com

Did not receive full order and now PriorityMeds is completely unresponsive. I signed up for a 6mos supply only to receive 3mos. I did not think it was an issue as with a different supplier I had a similar experience in the past where I received the second 3mos a couple weeks before I ran out. I'm now about to run out of the first 3mos and cannot get ahold of anyone with PriorityMeds. I've sent chats to customer service and the physician, I emailed only to get what I assume was an AI prompted response that was NOT helpful after a few responses I was told the issue would be escalated to customer service but have NOT heard a word since despite following up myself. I see they're responding here so hopefully I can get some resolution soon but I'm not holding my breath.

I do reviews for two reasons: stellar service or unbelievably horrible service. In this case I feel compelled to warn people about Priority Meds. First I haven’t had much success but aside from that I asked to be removed from automatic billing. This is when you discover that this is a company in the game for money! More than 20+ emails have been sent plus calls to Customer Service and I still don’t believe they have canceled. They refuse to send anything acknowledging cancellation. I’ve reached out to the BBB (and many others have the same complaint) as well as my credit card company. They are expensive, ineffective and totally lacking in integrity.

If I could give a negative rating, I would. 8 ordered and paid for 3 months of meds in August. They sent me enough for 2.5 months. I emailed them and told the that I would not be reordering from them. Today, they stole another $770 out of my account. Customer service gave me a number for their escalation department. That phone number says it can't take incoming calls. A customer service rep emailed me and said someone would call. No one has. They are thieves and a complete scam.

I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! THEY DONT RESPOND TO EMAIL THEY DONT RESPOND TO THE CHATS BUT ITS AMAZING HOW THEY RESPOND TO EVERYTHING BEFORE THEY GET YOUR MONEY!! THE TOOK MY 749.00 OUT OF MY ACCOUNT A WEEK AGO I HAVE NO MEDS THE PORTAL SAYS ITS PROCESSING WHAT HAPPENED TO 24/48 HRS??! THEY WILL TELL U LIES JUST TO GET U OFF THE PHONE I WILL DISPUTE THIS WITH MY BANK I REPEAT PLEASE USE ANOTHER COMPANY FRIDAYS IS EXCELLENT ALSO EDEN IS EXCELLENT U WILL HAVE YOUR MEDS IN 2 DAY!! I WOULDN'T RECOMMEND THIS COMPANY TO MY DOG!

They didn’t contact me for several weeks so in the meantime I went with another company obviously. Now, They call me twice a day, every day for months and every time I remind them I’ve requested to be removed from their list they just hang up. BEWARE!

So Last night I ordered a 3 month plan. I paid using my credit card. Chase approved it but then this stupid company Priority meds declined it. Now today they have tried 2 more times. Chase bank has a question why did you decline the payment in the first place when it was approved. So I am good to go. But you have a very stupid woman answering your phones and has roosters going off in the back ground thats real professional. And telling me I need to call my bank when I already told here what happen and chase said all good to go they can recharge it. But your very stupid customer service person is to dumb to listen to me and and go ahead and charge it. So I can get my stuff. What is your problem.

They are a very sneaky company, I admit I should have done my research 1st,my bad. I didnt ,but did right after I ordered, on trust pilot and bbb. Terrible reviews,so I tried to canceled literally 10mins after ordering. She said she canceled it everything was good. Nope immediately charged my card.Called the very next day they did everything they could to try to keep me from canceling. I told them no I want it canceled.They said just hit decline when your prescription is okay by doctor, tried to do that, they said it was too late, it was shipped, i said, how was it already shipped?I canceled last night.She said it was canceled and I still didn't approve the prescription yet.They said, well, we can help you.It already shipped. They refuse to cancel and would not help in any way.

PriorityMeds is an absolute rip off, and I strongly recommend you avoid at all costs. For starters, I selected the "month to month" plan. Which any company offering that kind of a plan, would mean you pay for month of meds at a time. What they don't make clear, is that you automatically lock in for 3 months with this. They send you 3 months up front, and force bill you each month without it being clear. Then after you having completed your mandatory three months and decide you want to cancel the service, they take away ALL options to cancel it on your own. I have tried calling customer service MULTIPLE times now to tell them I want my service canceled. I only got through once, and then was told they couldn't cancel it and I would have to wait for a call back from their billing team. Billing team called me 2 days later and I missed the call. Left a message saying to call back. I've done that, and now the original number I used to contact PriorityMeds has been disconnected. I have written them multiple times as well to get my membership canceled and they never respond there either. I am planning to dispute any and ALL further charges to my credit card going forward and will take all legal action necessary to get this membership canceled.