Danielle R.
Not pleased at all
I ordered a book for a class almost 2 weeks before the class began. When I first found the listing for the book it said that estimated delivery was 3-5 days. However once the order was placed, the delivery time changed to 17 days. The book ended up arriving 3 days after my class started and I was very displeased. When I emailed customer service asking where my order was and for an explanation regarding the huge difference in shipping times, I received a response that was totally generic and did not answer my questions at all. I was upset, and it upset me even more that every other attempt to make contact was totally unsuccessful. I will never use this company again. I'll pay extra to deal with a reputable company



