PrintingblueReviews of printingblue.com

A customer approached me about doing custom chocolate boxes, but the timeline was tight. I spoke to Kyle about their project, and he assured me it would be absolutely no problem to have the boxes in hand by July 1. I scheduled staff to assemble, fill and seal the boxes, but ended up having to cancel their shifts because I did not have the boxes. They arrived tow days after they were supposed to. Long story short, it was only a partial shipment, the rest had been rejected by QC. Except Kyle didn't tell me that. I found out when opening the curiously small box that it was only about 2/3 of my boxes. Panicked email sent, Kyle was very unbothered by the situation, if quality control rejects a job, what's to be done. Promises promises that the rest would be shipped soon. After several emails, I finally got tracking information, THE DAY they were out for delivery. Another incomplete shipment, also not disclosed to me ahead of time. More panic. Not to worry, Kyle assured me they were monitoring the situation. Great. I did finally receive the final shipment two days before we had to deliver so spent the weekend assembling and filling the boxes. It was so stressful. The product was okay. The boxes were nice, but because I had received three different runs, they weren't all the exact same colour. To be fair, I think the company itself might be okay, and that Kyle was the problem. Although, if it takes a printing company three runs to complete an order, I'm not going to roll the dice with another of their salespeople.

Buyer beware - boxes are made overseas and are nowhere near the specifications and quality promised by Printingblue. Material was so think and bad, thousands of folding cartons couldn't be opened. PB solution: "fold each one over by hand on the perforation to make it stand up properly". Terrible customer support and even worse products.

I laid out everything from the get go. Then, continued ti have 50 emails back and forth with them asking me the exact same things. When my first email covered absolutely everything. Got my labels and boxes and all the colors were wrong. I get that colors vary from computer to computer and I accepted that. But a deep dark green ended up a neon green. It was brutal. Also, a lot of the ink was running out, so my text was barely legible. When I reached out, I send photos comparing what I asked for and what I got. It blew my mind- they said it looked the same. Just insane. When I say it was off-- it was really off. They didn't offer a refund. 5000$ down the drain. They were useless. Worst experience. Would not recommend.

I am giving 1 star only because the company was very helpful during the design process of my project, but the quality of the stickers is absolutely terrible. I would give 0 stars if possible. I ordered custom shaped double sided stickers and many of them couldn't be peeled off the backing without delaminating and flaking off. It is now a year later and almost all of the remaining stickers are crumbling and completely useless. I ended up reordering the stickers from a different company based out of Manitoba (Canada Sticker King) and they are 100x better quality with wonderful customer service. Maybe the other products are OK, but I would not order the double sided stickers from Printing Blue again.

This company delivers inferior product on a delayed basis. I had to place an order to get 10 samples made, then I saw how bad the quality was. When I tried to cancel the order they said the samples cost 1600$. They eventually offered me a better box at a much higher price. I paid for the boxes, then they delivered an incomplete order. My entire production was halted and I had to wait an additional 3 weeks to get the completed order. Cannot emphasize enough how bad this company is to work with.

This companies employees are liars. They took payment, delivered a very poor quality product and when challenged, told me I should have requested a better quality stock. After lots of phone calls and discussions, they agreed to reprint and send advance samples but this never happened. When I asked where they are based they lied and said Glasgow to which I questioned again. They then said Chicago and only after me getting angry did they admit to being in Pakistan. I'm still awaiting a refund which they are trying to get out of.