Lorraine N.
I would not recommend Print 24/7 for quality or customer service
We are very disappointed with our experience with Print 24/7. From the start, we made it clear that we had a strict deadline and asked multiple times to confirm they could meet it before we paid the invoice. Alex assured us they could, but they still missed the deadline. Another major issue was the film quality. The quality was also far from what was promised. We were shown a sample video of clear packaging with the requested artwork, but what we actually received was an opaque, foggy material with poor print quality that looked nothing like the sample. Additionally, Nancy and Alex never disclosed that the packaging would be manufactured in China. We only found out after receiving the tracking number and seeing that the shipment was coming directly from China. When we requested a refund due to the missed deadline and poor quality, Nancy refused to help. Overall, this was a frustrating experience with poor communication, poor quality packaging, and disappointing customer service. I would not recommend Print 24/7 for quality or customer service.
Response from Print247May 29, 2026
We appreciate your feedback. We stand by our commitment to quality and transparency, and we are sorry your experience did not reflect that. We encourage you to reach out to us directly so we can look into this matter thoroughly.