Michael
Very disappointed with the work
Very disappointed with the work. As someone else said, I came across them in a Facebook group where they said they were local. They were not local. This must be a tactic to source customers. Anyway, I was told the work I wanted would take a few hours and it took 6 weeks. My "Project Manager", who was on the west coast, would respond to my emails at 6pm PDT. So if I replied, she would not see until the morning and then replied again at 6pm PDT. She also continually text messaged me even though I told her I preferred email communication. She claimed she did not receive my emails. I have never had anyone else with this issue receiving me emails. Another thing is they wanted me to give their general email address Admin rights to my site, not a specific person. So basically anyone there had Admin rights to my site. The work they did looked like that of an inexperienced web developer. I expected more CSS customizations which is why I hired them. Instead they essentially used the out of box template. There was ZERO creativity. I had to tell them every little thing to do. And most of the time had to change what they did. I finally got fed up when I asked for customized social media sharing buttons for my blog. They did this but only for the existing articles. If I were to post new articles, the sharing buttons were not there. This is website development 101. Did they not understand the concept of a blog? My logo was ok. Their rates are low which is why I am giving 2 stars instead of 1. But then I guess you get what you pay for.