Prime Sports NutritionReviews of primesportsnutrition.com

Response from Prime Sports NutritionJun 5, 2024

Thank you for taking the time to share your feedback with us. We take all customer reviews seriously and are committed to improving our products and services. We sincerely apologize for the experience you had with our product. It is our priority to ensure that all products meet high standards of quality. A product that smells like rotten eggs when mixed with water is certainly not acceptable, and we regret that you received such an item. Regarding our refund policy, we would like to clarify that we do offer refunds for defective products. It seems there may have been a misunderstanding, and we are eager to rectify the situation. Our customer service team should have addressed your concerns and facilitated a refund or replacement. We kindly ask you to reach out to our customer support team at [email protected] or (833)-399-3799 with your order details so we can resolve this matter promptly. Your satisfaction is important to us, and we want to make things right. Thank you for bringing this to our attention. We hope to have the opportunity to restore your faith in Prime Sports Nutrition. Best regards, Customer Support [email protected] 833-399-3799