Primal MuscleReviews of primalmuscle.com

Made a return and still waiting on refund. At this point I’m going to have to make a claim with my credit card. Horrible service.

Product are real deal. I can say that seen tremendous improvement in just a month. Yes they call and try sell you more products, but the spray helped me more than anything.

Horrendous, I mean non-existent service unless, of course, they want something from you, like selling more products. I have been waiting several weeks for a refund, and they will not answer their phones or message you, nor will they even acknowledge the returns. I will file a dispute with the credit card company and Consumer Fraud Division. Very poorly run business. Stay away!

If I could I would leave NO stars . Ordered a bottle of creatine and a few hrs almost 9pm while I'm relaxing from a hard days work ,there sales man calls me up pretty much shading me for not getting other products and only buying creatine. He even went as far as to tell me creatine doesn't do "s--t" ... very unprofessional and use of profanity the entire conversation. Never ever again !!!

I ordered a product from primal muscle to try and they called me two days later to up sell this product charged me more than what I agreed to also put me on repeat order that I didn't agree to non of they telephone numbers work and that haven't replied to any of my emails don't trust this company

In my opinion, this company is horrible. They have shady business practices including calling you to scam you to buy more and more from them. With their hard-sell approach, horrible customer service, and terrible management, you’d do well to avoid them. Just do a search for the company name and “scam.”

I placed my order over the phone about a week and a half ago and was promised that or told that it would arrive by Saturday, April 16th! Yesterday came and I waited all day until around 5 pm when I decided to call again to track it by calling the company, I was told that it was still due to arrive at some point in the day even though it was already 5 pm! He told me that he emailed me a tracking number for my order, which I never got! I just called them again this morning and the “fitness advisor “ had me holding a couple of minutes before I was hung up on!!! Right now I’m very disappointed and dissatisfied with them. I am strongly considering getting my money back from my bank within a few days or so if I don’t get my order! Hopefully they make good on this big mistake or service to me! 2nd time this happened to me but last time was with a different bodybuilding health nutrition company!!

Customer service is trash. More than half the time, they don’t pick up the phone. They also faked the reviews on there website. Products don’t work at all. Don’t waste your money!!