Steve F.
Primal Labs-Advanced Nerve Support purchase
First Primal Labs company did not give me tracking number at the time of shipping. About nine days after the order I called to get the tracking number. The person I talked to gave me the wrong DHL tracking number. After this I called again and the person this time gave me the right tracking number. This whole process was very customer-unfriendly not to mention giving me the wrong tracking number. I suggest to the company to revise the procedures and give additional training to employees to do a better quality job. I, in Canada, order supplements from the USA from various companies and they always send me the order (which your company did) and they tell me when they ship with the tracking number (which your company did not do). A better communication would have eliminated my problems. Steve Fekete Medicine Hat, Alberta, Canada