Primal Storm Reviews | Read Customer Reviews of primal-storm.com

Primal Storm Reviews | Read Customer Reviews of primal-storm.com

Primal Storm reviews

Showing 80 reviews with 1 star · Clear filters

Bret B.
Oct 20, 2026
This is a very dishonest company and…
This is a very dishonest company and the product is not good. They put you on an unauthorized auto ship program and then they load you up with product. It takes a long time to get it and the customer service just tries to up sell you when you contact them about auto shipping. This is a scam do not fall for it. very bad!!!!!!
Response from Primal StormOct 21, 2026
Hi Bret! We’re truly sorry to hear about your experience. 😔 We understand your concerns regarding the recurring shipments, delivery delays, and your interactions with our customer service team. We’ll reach out to you directly to review your concerns and better understand what happened. Please keep an eye on your email for an update from our team. We appreciate the opportunity to look into this matter. 🙏🧡 Primal Storm
Report
Dragonfly creek G.
Oct 12, 2026
Company doesn't stand up to their product!
I ordered a 3 month supply. It came damage! Box rip open and US Postal service taped it together. Bottles inside where also damaged. I sent photos to company to prove damage. I couldn't get the form sent, to get filed out. Everytime I tried to fill out, no could do. When contacted company again. They sent same form and I had same problem! Out of clear, the company sent me another order. Do to damage and how they reacted. I refused order and sent it back. The only way I got a refund was to dispute the sale with my credit card company and bank. Finally after 30 days. I won my dispute and given a refund. This company doesn't stand behind their product!!!
Response from Primal StormOct 13, 2026
Hi there! We’re truly sorry to hear about your experience. 😔 We understand how disappointing it must have been to receive damaged products and have difficulty completing the form needed to resolve the issue. We also understand your concerns about how the situation was handled. Please reach out to us at [email protected] with “Trustpilot” in the subject line so our team can review your order and previous communication and look into your concerns further. We appreciate you bringing this to our attention. 🙏🧡 Primal Storm
Report
Christopher P.
Oct 12, 2026
Ordered one time just to try and I am…
Ordered one time just to try and I am continuously being billed for a subscription that I did not sign up for. So far the effects have not made a difference. Website is always unavailable and cannot view any past or future transactions.
Response from Primal StormOct 13, 2026
Hi Christopher! We’re sorry to hear about your experience. 😔 We understand your concerns about the unexpected recurring charges, not noticing the results you hoped for, and having trouble accessing your account online. We’ll check this matter and review your order, subscription, and billing details to better understand what happened. Please keep an eye on your email, as our team will reach out to you directly with an update. Thank you for your patience while we look into this. 🙏🧡 Primal Storm
Report
Paul
Oct 9, 2026
Have tried several times to cancel a and even have email saying it has been canceled
Have tried several times to cancel a subscription that I didn't sign up for. I even received an email response from "Kim" saying that she had canceled the subscription. If you read their replies to each negative review it begins with "We are sorry blah blah blah and we will look into the issue". Saying sorry and claiming to look into what appears to be the same problem over and over just adds to the ineptness of the company, product, and people who work there. Phone numbers for customer assistance only play a short recorded message before it disconnects . Don't purchase the product even if it lived up to the claims they make because its not worth the headache.
Response from Primal StormOct 11, 2026
Hi Paul! We’re truly sorry for the frustration you’ve experienced, especially after making several attempts to cancel your subscription. 😔 We understand how upsetting it is to be told it’s been canceled and still have concerns about ongoing charges. We’ll check this matter and review your subscription details and previous communication to better understand what happened. Please keep an eye on your email, as our team will reach out to you directly with an update. Thank you for your patience while we look into this. 🙏🧡 Primal Storm
Report
Michael R.
Oct 9, 2026
Doesn't work
Doesn't work, the sneak in a subscription and it's taking 9 back and forth email's to attempting to have them cancel my subscription. They don't recognize my email so I can't sign in to cancel myself yet they continue to charge me for the subscription. I'm still trying to cancel my subscription
Response from Primal StormOct 11, 2026
Hi Michael! We’re really sorry for the frustration this has caused. 😔 We understand how stressful it must be to deal with repeated charges while trying to cancel your subscription, especially when you’re having trouble accessing your account. Please reach out to us at [email protected] with “Trustpilot” in the subject line so our team can review your account and help you with your cancellation request. We appreciate your patience and the opportunity to look into this for you. 🙏🧡 Primal Storm
Report
Tig P.
Oct 7, 2026
Greg from sales started sending me…
Greg from sales started sending me unsolicited upsells to try and get me to buy more products. Declined and asked for them to stop. A short time later Greg decided to send me another unsolicited sales text with discount and link. Unprofessional and a liar. In the process of canceling my order from this company. I dont believe this is a good company by the liars it employs. No means no, Greg. You gonna learn today.
Response from Primal StormOct 7, 2026
Hi Tig! We’re really sorry to hear about this experience. 😔 We understand how frustrating it must have been to receive additional messages after you had already asked for them to stop. Please reach out to us at [email protected] with “Trustpilot” in the subject line so our team can look into the communication and your order details and help get this sorted out. We appreciate you bringing this to our attention. 🙏🧡 Primal Storm
Report
Ralph
Oct 2, 2026
STAY AWAY>>>>> SCAMMEERS
They put me on a subscription and I am positive I did not. Also I ordered a 3 month supply. common sense says why would I want more in less than 30 days when I had a 90 day supply So they replied ... please reach out. I did before leaving the review. They were completely useless and they even sent a screenshot contesting my claim that I did not subscribe. If it was a true screenshot why would they store it unless they know what they are doing, BTW the product has had ZERO effect
Response from Primal StormOct 4, 2026
Hi Ralph! We’re really sorry for the confusion and frustration this caused. 😔 We understand how concerning it can be to receive another order when you believed your purchase was a one-time order. Please reach out to us at [email protected] with “Trustpilot” in the subject line so our team can look into your order and account details and help clarify what happened. 🙏🧡 Primal Storm
Report
Corey W.
Sep 30, 2026
Avoid
Avoid, they trick you into a subscription and do not refund anything. 90 day supply and they charge your next order within 30 days of your original purchase. I never signed up for a subscription and they wont refund me even though my account says no current subscriptions active. They are a scam and fake. Also submitted a report with the FTC Update they did refund me for the the order and the "subscription"
Response from Primal StormOct 1, 2026
Hi Corey! We’re really sorry to hear about your experience. 😔 We understand how frustrating and concerning it must be to see another charge when you believed your order was a one-time purchase. We’ll check the order and account details to better understand what happened. Please keep an eye on your email. We will reach out to you directly once we’ve had a chance to look into this. Thank you for your patience and for bringing this to our attention. 🙏🧡 Primal Storm
Report