Jim F.
first off I never got my order
first off I never got my order, second they say they are sending my next order . I emailed them about missed order and left a massage , I do not trust this co, and had my cc stop payment to get my money back
Response from Primal StormMay 4, 2026
Hi Jim! We’ve already tried requesting additional information to assist you further with this matter, but we haven’t received a response from your end. Please feel free to reach out to us anytime if you’d like to discuss this further at [email protected]. --- Hi Jim! We’re really sorry to hear about your experience 😔 We understand how frustrating and concerning this must be, especially not receiving your order and then seeing another shipment being processed. We’d like the opportunity to review your case and make this right. Due to a high volume of inquiries, responses may take a bit longer than usual, but we are doing our best to assist everyone as quickly as possible. Please reach out to us at [email protected], with your order details so we can investigate and assist you further. 🙏✨




