Sherrie
The ordering process went well
The ordering process went well, however the shipping was off key. The shipment left the west coast to travel to the east coast. I live 2 hours south of the shipping destination on the west coast. I could've had my order 5 days earlier had they paid attention to the destination zip code. 😳😳 With all the bad weather on the east coast, I still got it and have yet to try it out.
Response from Primal StormMar 25, 2026
Hi Sherrie! We’re sorry to hear about the shipping mix-up 😔 That definitely sounds frustrating, especially with the delay it caused. We’re glad it still made it to you safely in the end 🙏 Thank you for your patience and for sharing your experience! ✨ Primal Storm




