Primal RemediesReviews of primal-remedies.com

Response from Primal RemediesAug 16, 2026

Thank you for bringing this to our attention, Richard. We're sorry to hear how frustrating this has been, and we understand that you want your subscription cancelled as soon as possible. We've checked our records, but unfortunately we haven't been able to locate the previous emails you mentioned. We certainly don't want you to feel that your requests are being ignored. Please email us directly at [email protected], preferably using the email address associated with your order, and include your order number so our team can locate your account and assist you with the cancellation. We take concerns like this seriously and want to make sure your request reaches us properly so we can get this resolved for you as quickly as possible.

Response from Primal RemediesAug 16, 2026

Thank you for bringing this to our attention, Kathleen. We completely understand your concern and would be happy to help you with your subscription. It appears we haven't had the opportunity to assist you with this request yet. Please email us directly at [email protected] with the email address or order details used for your purchase so we can locate your account, review the subscription, and help you with the cancellation. We understand how important it is to have this taken care of, and we'll be glad to help get everything resolved for you.

Response from Primal RemediesJul 28, 2026

We're sorry to hear about your experience and understand how frustrating it must be to be waiting for your order and feeling like your concerns haven't been resolved. We'd really like the opportunity to look into this and understand exactly what happened. If you could contact our support team with your order number or the email address used for your purchase, we'll review your case as quickly as possible and do everything we can to help. We take concerns like yours seriously and are committed to providing our customers with the support they deserve. We hope you'll give us the opportunity to make this right.

Response from Primal RemediesJul 28, 2026

We're sorry to hear you feel this way. We understand how frustrating it can be when an order has already entered the shipping process. Our support team responded to your email and explained that this order was generated from the active subscription linked to your initial purchase. While the order could no longer be canceled immediately because it had already been processed for shipment, we contacted our internal team to see whether it could still be stopped and refunded. We also provided instructions on how to access, manage, and cancel your subscription to prevent any future recurring orders. As communicated in our email, we're currently awaiting an update from our internal team regarding the shipment and will keep you informed as soon as we receive it. We're committed to helping resolve this for you.

Response from Primal RemediesJul 28, 2026

We're sorry to hear this was your experience. We understand how frustrating it is when you're waiting for an order and don't have the information you need. We'd really like the opportunity to look into this, but we haven't been able to identify your order from the details provided in your review. If you could contact our support team with your order number, email address, or any information used when placing the order, we'll investigate this as quickly as possible and do everything we can to help. We take concerns like yours seriously and are committed to providing every customer with the support they deserve. We hope to have the opportunity to make this right.