PricegrabberReviews of pricegrabber.com

I've yet to have any real issue with PriceGrabber as a merchant, and we've been with them since 2009 at least. Our agent is very responsive, reports are reliably available and very granular, their listing and bidding options are among the most varied among comparison shopping engines, and any technical issues we've had with our feeds have either been a mistake on our end, or quickly identified by PriceGrabber's support. My only gripes have been minor at best. I'd love web-query options for data reporting, and their product search in the bidding tool through their UI leaves some to be desired, and I'd love an option for a CPA pricing model, but it's all very manageable.

i support the other negative comment about this website customer service need improving !!

Very poor customer service , doe not respond to your enquiry , i will never buy from here

I signed up with PG after suggested by Amazon, I now will do business with neither. Pricegrabber, has charged my credit card over $250 in the past 24 hours, I have lost count on how many trouble tickets I have generated to resolve this. I get an e-mail right away indicating my ticket has been received and a rep would be contacting me shortly.... LIE I found thier number through a 3rd party and have left at least 6 messages. Finally I contacted my bank and am disputing all of the charges. BEWARE DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES Thieves at best run it and give absolutely zero support for their worthless service

i signed up with them and i uploaded 1 product and i found a product that i wanted to sell on there site and they put my account on hold. i have sent them an email and no response yet. Stay away from them

so im speaking as a merchant. we signed up to pricegrabber.com and we submitted our feeds for review. They came back and rejected our feeds. They also assigned us to a technical person who is always unavailable to reach. We wanted to call them so we could resubmit our feeds but noone was available. Their tech person Alex is always unavailable, we called him 3-4 times, left voicemails but no response. Then we called their main phone number, remarkable to say that we had to go through a third party website to find because they dont disclose it through their site, and we still got noone to answer the phone to help us. We are not canceling our account and moving to some other service. There is no point. You are not dealing with any sort of professional company that provides customer service nor they would care less about service. They sit down, charge you and do nothing without providing any sort of support Avoid

A promised award for rating Pricegrabber experience never materialized. Two responses from them promised a check, but never delivered. They now totally ignore me. Doesn't speak well to relying on them for anything.

PG search results come up with more than what is keyed into the search box. I purchased 2 electronic items thinking I got a hit for what I was searching, later to find it was an older, discontinued model with just 1 number different from my search. Although PG does have some reputable merchants, there are several that are bogus, have no physical inventory and just post in their stores what's up for auction at auctions.samsclub.com/ at prices over double what the item is sold for at the auction. This tactic is deceitful. I was duped by one of these vendors named Brand_New_Items. I want to prevent this from happening to anyone else. In this economy no one wants to be scammed or ripped off (in my case over 250 on 1 item!). Anyone with a Sam's Club membership and a credit card can bid at their auction site and save the cash these vendors overcharge. This is not the first time I got ripped off by a vendor at PG. Apparently Pricegrabber condones this sort of tactic, they don't mind if customers get ripped off. They removed 3 feedbacks left for Brand_New_Items and put my account on hold.