Curt H.
I ordered 1 premio boom bluetooth…
I ordered 1 premio boom bluetooth speaker Sept 2022, when the order confirmed it showed 3 speakers. I sent an email stating that I only wanted 1 and they promptly refunded the difference...so far so good...two weeks later I still didn't have an estimated ship date so I sent another email requesting a status update. I received a response apologizing for the delay but unable to provide an estimated ship date. I'm losing confidence... so on Oct 3/2022 I send an email requesting cancellation--No response--I send a second email (Oct 4) to make sure they got the cancellation request...still no response. I assume it is cancelled. Early December I receive 2 orders of 1 speaker each and I don't want any. So, I follow their instructions on how to cancel including providing both a Tracking Number and Proof of Delivery both of which I emailed to them and you guessed it...NO RESPONSE. I ordered 1 speaker, received 2 (and charged for 2), returned 2 and don't want any! I do want my money back. You should know they moved all support to email so, no one to talk to, convenient!

