The. Best. Hair. Solution. In. The. World. Period.
Prettyparty (prettyparty.com) has 61 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 42 reviews with 1 star · Clear filters
Rosey
I did not receive my order or any update on the status of my order. I ordered 2 ruby hair in June. It's the 16th of august now still no information. the tracking I got was last updated on the 5th of July in Germany. I used the au website I even sent a dm on Instagram to confirm it's the Australian website. I paid $152 for nothing a total waste of time and money. STAY AWAY.
Jenni G.
I ordered this product over 7 weeks ago and have had no movement on tracking. I have requested a refund. So disappointed.
KB
Ordered one piece in May it is now mid July and item still hasn’t arrived . Zero communication from this company I had reached out several times and have now asked for a refund .
Petra S.
I have not received my order nor have I received any shipping or tracking information and it has been about two weeks. I would like a refund immediately.
cheryl F.
Just got my Ruby pony tail and what a waste of $80. I ordered medium blonde which is almost a platinum blonde. And there’s a wire going through it that you are not aware of when purchasing ( isn’t clear in video) that is really heavy on your head. I have very thin hair and it does not hold on my head at all... The videos of them showing you how to place it looks so easy but when you get the product it is not easy to install at all. A waste of money for sure. I would love a refund but know that’s not going to happen. I would be glad to return... Does not feel like real pony tail.
Ali
Color was completely off. I called to request an exchange and they tell me if I open the package I cannot exchange it!! How else would I know if the color is right if I don't open the package. Then this lady hangs up on me...I'm sure it was an accident. PS: This is not for people with fine hair like me. Last time I order something from an IG ad!!!
Response from PrettypartyMay 5, 2021
Hi Ali, We are so sorry to hear about your experience. We are happy to exchange your product. We also offer 1 on 1 FaceTime or Zoom Calls if you need any assistance with application. Please feel free to reach out to us at [email protected] for further assistance. 💗PRETTYPARTY Support
Amie C.
What a ripoff. I finally opened up the 2 Ruby ponytails I got and guess what? They slip right out of my hair and there is no way I could possibly ever wear them in a way they would look good. Complete waste of my money!
Response from PrettypartyMay 5, 2021
Hi Amie, we are so sorry to hear that! We would love to schedule a 1 on 1 FaceTime or Zoom Call with one of our experts to give you some tips and tricks. If for any reason it still does not work out, we promise to offer you the best solution. Feel free to reach out to us at [email protected] to schedule an appointment. 💗PRETTYPARTY Support
Shelly K.
Cheap cheap cheap