PrettypartyReviews of prettyparty.com

I placed an order on 11/27/22, I never received any tracking information which on the website says 2-3 days. In December 13 I reached out to them because I still didn't have tracking info. They respond on the 15th to say 1 item out of 6 is out of stock. I asked why they did not ship the rest of my order and still no response after 6 days. Requested to cancel the order. Going through Paypal to get my refund. Horrible Company To Do Business With!

They don't give the product you ordered... they tell you it's back ordered and send nothing!!! Go to amazon... they have it wayyyyyyy cheaper!!!!!

Ordered two Ruby hair extensions on October 5 never received any email updates and my emails are going on replied. Thank goodness I ordered with a credit card at least I know I’ll get my money back. This is exactly why you never use debit card or PayPal. With a credit card I know I’ll get my money back.

SCAM!!! THEY WILL TAKE YOUR MONEY AND NOT SHIPPED ANYTHING! I ordered the Ruby on 10/7/22, they immediately charged my credit card. Never received any kind of order confirmation until 3 days later saying the item was back ordered and that they didnt have a restock date scheduled at this time and asked if I wanted a different item or a refund. I replied back to email stating I wanted a refund. Never heard from this company again. Have emailed 4 times and called 877-587-7889 & 866-389-6629 and no one EVER answers either number. 10/25/22 STILL HAVE NOT BEEN REFUNDED FOR AN ORDER THEY NEVER SHIPPED OUT.

Please don’t buy anything online again, I did bought some hair products, but I did try to return items, but I had been call and leave messages but no one call me back, people out there be careful with this Pretty Party please please

Ordered the Ruby Aug 5th. Apart from a order confirmation email I received no other updates, Aug 17th I emailed to inquire about my order, was told it was on back order and would ship in 1-2 weeks, still nothing and now my emails are being ignored. All the good reviews are so over the top, I’m inclined to believe they are posted by the company.

Purchased hair on may 30th and still havent received follow up tracking in 2to3 days . Cant get any help by phone or email. Just want to know where and when I will receive what I paid for. This company has no customer service support by phone or email. So would love to know how to cancel order and just get a refund.

Horrible!! I've tried several times to get it in my hair and it just don't work- maybe after 30 more tries I can get it in and make it look good! The wire must be 12 inches and sticks out the back of your hair- very noticeable also very very thin- If they would triple the thickness of hair and shorten the wire it would help ALOT!!! Especially for the price.