Edward H.
I was sent the wrong order
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further delayed.

Prestige Medical Supply is Tennessee's premier diabetic supply store, offering affordable essentials for effective diabetes management. Find everything you need, from Dexcom CGM systems to Libre glucose monitors and diabetic test strips, all at unbeatable prices. Shop for Dexcom, Libre, and diabetic test strips today and manage your diabetes with our top-quality products!
Prestige Medical Supply (prestigemedicalsupply.net) has 77 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 17 reviews with 1 star · Clear filters
Edward H.
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further delayed.
Robert D.
Did not get delivery on time need to return no use now
CHRISTOPHER D.
Shipping times are critical...I didnt pay 45 dollars for shipping of one sensor to have it arrive 4 days later.....
Wendy P.
No he recibido mi pedido.
Response from Prestige Medical SupplyMar 4, 2025
Hi Wendy, Thank you for taking the time to share your feedback with us and we apologize for the inconvenience this has caused. We sent you a private message to resolve this issue. We greatly appreciate your business and hope to have the opportunity to serve you better in the future. Best regards
Ed L.
I received my medical equipment 3 days late following my surgery. They don't answer phones and have no idea what's going on
MWS
I ordered the product on Wednesday and chose Next Day shipping. I have been told the product won’t arrive until Mon, after I leave where I had it shipped. They refused to refund my Next Day air (which was $53). I still haven’t received the product.
Response from Prestige Medical SupplyApr 2, 2024
Hello Mark, Thank you for your valuable feedback. We sincerely apologize for the unsatisfactory completion of your service request. To make this matter right, we already sent you a private message to resolve this issue. Kind regards
Maria
DO NOT BUY FROM THEM! This is a total scam. I got burned and want to prevent others. I needed insulin pumps asap and only had about a week before I had to leave for my trip overseas. I chose this company only because they offered 1-day delivery and advertised themselves as a fast and reliable service. But only after I placed the order did I find out that they actually did not have the pods I needed in stock and that I had to wait an indefinite amount of time (after doing some careful reading on their website, I realized that they refuse to bear any responsibility for the information indicated on their website and that one should order at one’s own risk). Of course, they did not come clean and I had to contact them to get this information. Contacting them is another thing: you can’t access them by phone, and there is only a person replying to your emails, who is very rude. A few days later, they did ship my order (with no apology for the delay), and of course I got it only after I left the country. What is more, when I came back and picked up the order, the label on the box stated that it was UPS ground and not air shipping for which I paid about $50. Beware!
Response from Prestige Medical SupplyApr 2, 2024
Hi Maria, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience this may have caused you. Your satisfaction is crucial to us, and we're committed to resolving this matter swiftly. In order to address this, we will be sending you a private message to resolve this issue. Thank you for your understanding and patience.
Piper G.
I can't answer this I still don't have my order
Response from Prestige Medical SupplyApr 2, 2024
Hello Piper, I hope you're well. Thank you for bringing this matter to our attention. We will be sending you a private message to resolve this issue. Kind regards