PreSonus Audio ElectronicsReviews of presonus.com

worst compagnie ever, they don't have email to contact and the sofware they provide are piece of shitt

Whilst Presonus products are quite good. THE SUPPORT IS SUPER. SUPER, SUPER Bad. The support companies dotted around the world acting as support are 100% clueless. Once you buy the product from Presonus, GOODLUCK, YOU ARE ON YOUR OWN!!!!!!!!!

Very bad online service, treating customers as if they are their employee. You buy a thing, and as if you rented it, they still claim right on their hardware by limiting the usage of their software. The thing is never your thing. You forget playing, you deal with these guys. Thank you. Will never buy again.

they REFUSE to give me a simple answer to a simple question via phone.....the rude, condescending guy on the phone kept saying "well, as you shoulda read in our manual...." even though my question wasnt IN THE DAMN MANUAL....he kept telling me i had to log in, click a "support ticket", submit the damn question, and so forth, which i did, and still havent gotten a reply...CRAPPIEST (this page wont allow me to use the S word) customer service i've had in a few years...by God, i promise those twits that they'll NEVER have to deal with me again....and all over ONE SIMPLE QUESTION that their secretary probably coulda answered....it wasnt hi tech, deep knowledge stuff....i only wanted to know where the "upgrade" button was on their upgrade page....it simply isnt there.....and 1 customer aint gonna affect their bottom line, but when i get thru putting their name to the flames on every internet forum i can think of, maybe they'll give a BLANK.