PreSonus Audio ElectronicsReviews of presonus.com

Egal ob es das studio one 7 ist oder ob es das gabze Creator bundle ist. Nichts funktioniert davon ohne Probleme, studio one 7 musste ich nicht mal öffnen damit mein pc stecken bleibt. Und das die Kopfhörer nicht mal alles wahr nehmen was das mikforon auf nimmt (hohe töne), ist ehrlich gesagt eine reine abzocke. Das mikrofon kann keine höhen, aber das zeigen dir die Kopfhörer nicht. Die ganze Registrierung und wie das alles abläuft, tut mir leid aber eigentlich ne - 5 in meinen Augen. Werde jeden den ich kenne von dieser firma abraten, 180 euro und dann kann ich nicht mal ansatzweise musik damit machen. Ps. Mit nem 30 euro usb mikforon, bekomme ich nen besseren Sound hin, und sämtliche DAWs laufen bei mir! (cubase, magix samplitude, fl studio Lass die finger weg!!!

Received my new Presonus audiobox 96 bundle to find the serial number is not recognised. Raised a support ticket and no response from them. Can't use it as it needs to be registered to get all the drivers etc. Avoid at all costs.

I’ve been loyal to PreSonus for years but today that trust was broken. I have a unit that has about 10 hours of use that suddenly stopped working. Their response was, we don’t do repairs nor do we provide schematics to anyone for repairs. Basically, this is a Caveat Emptor company that does not stand behind their products.

Stay away from this company - honestly. My subwoofer packed up, and they completely screwed me over. It was under warranty and they delayed as much as possible saying "the part isn't available" for months. And then ignored me completely. After that the warranty ran out and they just shrugged their shoulders. Literally horrible customer service.

Have had a 1824c for a few years and its never worked well. It completely packed in in June and I contacted Presonus who completely fobbed me off, and told me to just send it back to GuitarGuitar, who tried to send to back to Fender (who apparently manage Presonus returns), and they refused to take it. Its been 2 months now, and they say they can't find anything actually wrong with the device. Poor service, awful equipment, never again.

Die Software von dem Interface ist ein schlechter Witz. Jedes Mal wenn ich den PC neustarte, werden die Einstellungen zurückgesetzt und gelegentlich fällt der Sound komplett aus. Das einzige was dann noch hilft, ist eine neuinstallation. Der Support hat mir auch nicht helfen können, hat meine Zeit mit sinnlosen Vorschlägen verschwendet und war auch nicht dazu im Stande, das Problem an die Softwareentwickler weiterzugeben. Bei dieser Firma, die auch deutlich teurere Interfaces herstellt, würde ich nicht mehr kaufen und es auch Niemandem empfehlen.

A used hardware device(ioSTATION24c) was purchased and given to me. Since the device was perviously owned, it was registered to the previous owner. This is not good as all software including updates or even outdated software is not available to me, the new owner. The Presonus advice for this is to have the precvious owner unregister the hardaware and it can be re-registered to me. Being as this was an online purchase gifted to me by a completely different person, I have no ideamwho the previous owner was. The Presonus advice for this?? Nothing. That's as far as that goes. If They arent paid for the product by you, they don't care if the product is useless to you. Customer service "tickets" are largely ignored and any phone numbers reach only an outsourced company that has no ability to help you in any way atall. Presonus is a corporate greed machine now, where once they were a Standard in the audio industry, today they are a joke. I used to suscribe to their + model of online programming blah blah blah. They advertise the service to include many many downloads that you can keep even after discontinuance of the subscription. I had financial issues and let the subscription go, itending to pick iot back up later. Lo and behold the truth set me free. after the suscription had lapsed, all my downloads were gone withj it, all of them. Now i have these empty shell vacant file folders. I mean, did they access my computewr and take things,?? Yes. Yes, they did. DO NOT USE PRESONUS!!! Just a fair warning.

One of our ULT15 burned internally, the switching supply of main audio module is gone. Unfortunatelly Presonus cannot provide new Pascal T-PRO module nor the whole electronic module as a sparepart. They just sold many of ULT loudspeakers with 6 year warranty with no sparepart warehouse. Just only some answers with no sence to the issue. So, sorry, we have 3x ult18, 2x ult15, 2xult12, 2x air12 and I'm so angry I took Presonus.