Premium Web Stop is proficient at producing flawlessly responsive websites and custom web apps that appeal to all your creative senses with their innovative web designs.
Premium Web Stop (premiumwebstop.com) has 53 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
premiumwebstop.com
Website
premiumwebstop.com
Category
IT & Communication
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Premium Webstop provides us the ability to confidently hand off all our 3 website projects within the time frame without not related issues, I will recommend anyone to try them from system to plugin and videos content and support. They've always been responsive and provided personal service. Premiumwebstop takes the time to understand our challenges so that they can provide the right response. I thank the teams of Premiumwebstop.
Response from Premium Web StopJul 31, 2024
Dear Maggie Langley,
Thank you for the fantastic 5-star review! We're thrilled to hear that you had a positive experience handing off your three website projects to us. It's great to know that our team at Premium Webstop could provide timely, personalized service and support, from systems to plugins and video content. We take pride in understanding our clients' challenges to deliver the right solutions. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you need further assistance or have new projects in mind, we're here to help. Thank you for choosing Premium Webstop!
NS
Naomi S.
We had a fabulous experience with…
We had a fabulous experience with Premium Web Stop and our account manager Sean. The company have some great deals on offer and their service is exceptional. Sean and the team were very responsive and followed up with us frequently. They were doing a design service for us, for which they sent really helpful information and portfolios. During the design process, we were able to communicate with them daily via email and phone. They took on board all our requests in their initial design and in the subsequent revisions to the design. Their responsiveness to feedback enabled the process to go smoothly and ultimately produced a result that exceeded our expectations. Thank you Sean and the team!
Response from Premium Web StopJul 31, 2024
Dear Naomi Scotts,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a fabulous experience with Premium Web Stop and that Sean and the team provided exceptional service. It's great to know that you found our deals appealing and that the communication throughout the design process was smooth and responsive. We're glad we could take all your requests into account and deliver a final design that exceeded your expectations. Your kind words are truly appreciated, and we're grateful for the opportunity to work with you. If you ever need further assistance or have new projects in mind, we're here to help. Thank you for choosing Premium Web Stop!
JD
Johnny D.
DON'T ENGAGE. HIGHLY UNPROFESSIONAL.
DON'T WORK WITH THEM. They are very unprofessional and unethical. They will promise the world and will not deliver anything. You will never be able to get a hold of them unless they want to sell you something. If you stop paying you will never hear from them. Paying will not get you any progress. If you are non-technical they will definitely get you stuck for a lot of money. If you are technical, you should know they will keep your assets, like domain name and content when you fire them!
Response from Premium Web StopJul 31, 2024
Dear John Derrickson,
We sincerely apologize for your negative experience and understand your frustration. It's disheartening to hear that our services did not meet your expectations and that you faced difficulties in communication and project delivery.
We take your feedback seriously and are committed to addressing any issues. We strive to maintain professionalism and transparency in all our interactions, and it's concerning to learn that this was not reflected in your case. We would like to investigate your concerns further and ensure that any unresolved matters are addressed promptly.
Please reach out to our customer service team with your specific case details so we can work towards a resolution. We value your feedback and are dedicated to making improvements based on it. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make things right.
AS
Aman S.
KEPT ASKING FOR MONEY AND SHOWED NO PROGRESS
They will never get on camera for a call. I never saw any milestones. I did not see any progress. They showed a demo website on Wordpress and gave me the link to that, nothing else, not even the admin username and password to the Wordpress dashboard, not even repeatedly asking. I asked them to train me on the dashboard but they kept making some or the other excuse. I gave them wireframes for landing page, they did not deliver on them and asked for more money (for 72 additional developer hours) to move from Wordpress to php. I said no and asked them to use Wordpress. No progress happened. They never came to any zoom calls I scheduled. Then James called and said he can do the work with a discounted 24 hours worth of developer hours. I could not understand how since till now he had not taken the time to discuss my requirements completely and how did the work reduce to 24 hours from 72 hours! Not even once did we have a full requirements discussion. I finally asked for refund and kept getting bounced around. I was threatened that they will keep the domain name and all the brand assets. It was very very stressful. I would avoid them and advise anyone to not use them.
Response from Premium Web StopJul 31, 2024
Dear Aman Singh,
We're genuinely sorry to hear about your experience and regret any stress and inconvenience it caused. We understand the importance of transparency, clear communication, and delivering on promises, and it’s clear that we fell short in your case.
We take your feedback very seriously and are investigating the issues you've raised. The lack of progress, unclear communication about project requirements and timelines, and concerns about asset control are not in line with our standards. We aim to ensure that our clients are fully informed and comfortable with each step of the process, and we deeply apologize for not meeting those standards in your experience.
Our team is committed to resolving your concerns, including the issues with access and refunds. Please reach out to our customer service department with your case details so we can address these matters directly and work towards a resolution.
Thank you for bringing this to our attention, and we sincerely apologize for any frustration this situation has caused. We are committed to learning from this experience and improving our services.
JG
John G.
I'm pleased to share our positive…
I'm pleased to share our positive experience with Premium Web Stop, a top-notch company web design. Mr. Brain and Mr. David were instrumental in helping us develop an outstanding website for our company in Texas. Starting from scratch, they guided us through to a remarkable final design. If you're in need of web design services for your business or organization, I highly recommend contacting Mr. Brain and Mr. David at Premium Web Stop.
Response from Premium Web StopJul 31, 2024
Hey John Geiger,
Thank you for the wonderful 5-star review! We're delighted to hear about your positive experience with Premium Web Stop and that Mr. Brain and Mr. David were instrumental in developing an outstanding website for your company in Texas. It's great to know that their guidance and expertise helped you achieve a remarkable final design from scratch. Your recommendation means a lot to us, and we're grateful for the opportunity to work with you. If you need any further assistance or have new projects in the future, don't hesitate to reach out. Thank you for choosing Premium Web Stop!
GS
Gordon S.
After trusting 2 different companies…
After trusting 2 different companies with our Real Estate firm's website, including design, domain and hosting, one of them went out of business and the other would never return a text, email or phone call!
Then my company discovered Premium Web Stop and in just DAYS had our new website active and productive!
In particular, JAY ANDERSON was incredibly patient, knowledgeable and helpful in dealing with the many concerns and issues we had!
Roy Nelson introduced us to Jay and he has dealt with the adversity SO WELL!!!
WE REALLY LOVE JAY & ROY and highly recommend Premium Web Stop!!!
Gordon S.
Network Home Sales
Response from Premium Web StopJul 31, 2024
Dear Gordon Steinberg,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your experience with Premium Web Stop has been positive, especially after your challenges with previous companies. It's wonderful to know that Jay Anderson and Roy Nelson were able to assist you efficiently and effectively, getting your Real Estate firm's website up and running quickly. We're delighted that their patience, knowledge, and dedication made a significant difference in addressing your concerns and issues. Your kind words mean a lot to us, and we're grateful for the opportunity to work with you. If you need any further assistance or have new projects, we're here to help. Thank you for choosing Premium Web Stop and for your strong recommendation!
LM
Lisa M.
The MTC (Merm's Treasure Chest) Tech DREAM TEAM
Many thanks to our MTC Tech DREAM TEAM: JAY ANDERSON; ERIC NELSON; JAMES MELLOI; and also Arthur, Sean, Bill, Adam, Bruce, and ROY!
This team of individuals worked collectively to allow our vision and hope to become reality! Hopefully, this is only the beginning of many years working together toward a lucrative, meaningful cause.
Response from Premium Web StopJul 31, 2024
Dear Lisa Mathews,
Thank you so much for the glowing 5-star review! We're absolutely delighted to hear about your positive experience with the MTC Tech DREAM TEAM at Premium Web Stop. Jay Anderson, Eric Nelson, James Melloi, and the rest of the team—Arthur, Sean, Bill, Adam, Bruce, and Roy—are thrilled to have been a part of bringing your vision to life. It’s wonderful to know that their collective efforts helped turn your hopes into reality. We look forward to many more years of collaboration towards a successful and meaningful cause. Thank you for choosing Premium Web Stop and for your kind words!
GA
Gayan
I’m glad I found premium Web Stop
I’m glad I found premium Web Stop. They gave me such a great website, I had great experience with them, they always listening to my needs and take care of me from the first time, I can’t enough thanks to them specially I want to thanks to Mr. Bill Rofloc
Thank you guys! Good Luck!
Response from Premium Web StopJul 31, 2024
Dear Gayan,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with Premium Web Stop and that you're pleased with your new website. It's fantastic to know that we could meet your needs and provide the care and attention you were looking for. A special thanks to Mr. Bill Rofloc for making your experience exceptional. Your kind words and support mean a lot to us. If you ever need anything else or have new projects in the future, we're here to help. Thank you for choosing Premium Web Stop, and good luck to you as well!
