Fin H.
Stop texting and emailing me
Stop texting and emailing me. I don’t want funding

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Upgrading Cap (premiumcapitalfund.com) has 38 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
Showing 10 reviews with 1 star · Clear filters
Fin H.
Stop texting and emailing me. I don’t want funding
Jeffrey
They send me an email with an unsolicited DocuSign for funding every day. I have asked them to stop about six times and every morning I find a new email in my inbox. I’ve tried to block their email in my Outlook but it’s a new scrambled email address every time. While I could applaud the tenacity, I’ve asked them to stop contacting me and they will not. Sending an unsolicited document to sign that would bind you to a debt obligation is dangerous and irresponsible. After reading their response it’s obvious they don’t take ownership of their actions and they have no responsible process in place to respond to the unsolicited emails they send. We embrace gorilla marketing tactics but we don’t repeatedly ignore the responses.
Response from Upgrading CapSep 21, 2025
We want to clarify that what you received was an initial outreach email with a standard credit application request—similar to requesting basic information to determine whether there is any interest. No deal was ever discussed, and no binding agreement was presented. We understand that receiving emails you don’t want can be frustrating. We will ensure your contact information is removed from our outreach so you no longer receive further communication. Our intention is never to inconvenience anyone, only to provide business owners with the option to explore funding if they wish.
Anonymized U.
Beware of this Scam company REPORT file your refund complaint to the name on my profile and get your refund as soon as possible
Stephanie S.
This company is a scam! We received a $45,000 loan from Premium Capital with a weekly draw. The first payment withdrawal was correct but I noticed they took an additional payment the following week under a different company name. When I texted John Last, Head of Underwriting his reply was "it was a processing error and I would receive a refund in 1-2 weeks. Two weeks go by and he hasn't responded to my text messages. A few days go by and I inquire again and he replies he has been out of the office for a family emergency. Another week goes by and still no response. DO NOT trust this company!
Ray E.
Scammers, they took $2,000 up front and I have not heard back from them! STAY AWAY! RUN, DONT WALK AWAY FROM THESE SCUMBAGS
onagency
Everyone entitled, super rude and angry. 0 customer service
J R.
This company is harassing me with text messages and they will not stop. Over the last YEAR AND A HALF I have gotten texts -- multiple apiece...some 3, 4, 5, 6 texts apiece -- from Sammy, Joseph, Kevin, David, Brandon, Robin, Michael, Scott, Nathan, Luis, Joey, and John, a handful of whom I have texted "stop" to, but the company these people work for still thinks it's OK to just change the number they're texting people from after they say "stop," and continue texting them. It's not ok, though, it's illegal. The last one who texted me I told to remove my number completely from their database so the company is not continuing to just send different people after me. Did they stop? Nope! Just waited a full month this time and then texted me again today...and didn't use any name this time. Since clearly your employees who are texting me do not understand how to put a number on the DNC list, I will state here that if I get one more text from Premium Capital I will be reporting your company to the FTC the second it hits my phone for illegal texting practices. This needs to stop.
Erin
The 5 star reviews are absolutely fake. This is a predatory lending company that may be a full-on scam. Once this company gets your contact details, they will not stop contacting you. It doesn't matter how many times you ask to be removed from their list, reply STOP to their texts, or report them as junk they use different numbers and just keep going. I don't even own a business any longer. I've told them this. It doesn't matter. I get constant calls and texts from them weekly with unsolicited lending offers. Trustpilot needs to do a better job screening these reviews.