Premium Auto Shipping Inc is the number one rated U.S. auto transporter, shipping 50,000+ vehicles annually between all 48 states. We strive to deliver a 5-star vehicle-shipping experience with peace-of-mind transport. Recognized by Inc. magazine as one of the top 500 fastest growing businesses nationwide, Premium Auto Shipping leverages innovative logistics solutions and personalized customer service to provide fast and reliable consumer experiences.
Premium Auto Shipping Inc (premiumautoshipping.com) has 111 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
Premium Auto Shipping, premiumautoshipping.com
Website
premiumautoshipping.com
Category
Shipping & Logistics
Location
Richmond Hill
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: July 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
These guys cheat and their clients and carriers, always put out orders at one price and then give you an order even lower than it was, in addition, you can come to the pickup location and the car will not be already, because this broker gives his order to several carriers at once!!!
I do not recommend working with them - if you do not want to waste your money, nerves and time.
JG
Jamie G.
Stay away
Don’t use them they will take your money saying we need to whole your spot
MO
Mario O.
I told him: You scammed me !! Thought never was gonna happened to me
Thought never was gonna happened to me, and I was scammed too, like many others of you, and actually they use almost the same story and adding more, this was part of it.
I found this company and start texting then talking with this guy: "Paul Smith" he gave me 2 days, (the third day) the driver was going to picked it up the car in LA and transport to San Antonio, TX. but that never occurred I will report these thieves, they have a strong accent like from middle east.
I lost my $150.00 but I will report them be careful with all these scammers.
The scam is designed to secure your business with a false price, and then present the real price when you're under time pressure. The time pressure is created by the scammer with the original lie, and then used as a tool to get you to pay the actual cost.
Don't fall for it. But if you already have, let the contract run its course. They will not be able to find a driver at the agreed price. Then report the company to the authorities, see below for details.
You can also get your deposit back by starting a dispute, even with Venmo. Be sure to do so, so they will eventually be blocked from accepting payments through each institution.
The guy that runs the company is named Nick Devis, and his website is at premiumautoshipping.com. He should be in jail, and these scam companies should be shut down. Follow the steps below to make that happen as soon as possible.
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Contact Law Enforcement:
Your local law enforcement agency may be able to provide further guidance and aid in an investigation.
Report it to the New York State Attorney General:
ag ny gov/file-complaint
Report to the Federal Trade Commission:
reportfraud ftc gov
MD
Moiz D.
DO NOT USE
The representative from Premium Auto Shipping gave me a quote of $300 inclusive of all costs, insurance, taxes and any other charges. I confirmed via text with my representative that this is an all in cost and fixed. The morning of vehicle pickup I get a text saying that they will pickup my vehicle but the cost is now $550 - $250 more than what I agreed to. I told them that he had confirmed the fixed price of $300 but he said that no one would deliver the car for $200 paid at delivery. Premium takes $100 fee at signing of the contract. The representative told me the contract i signed was just as estimate and that the price is subject to change. His text to me of a fixed price of $300 did not matter. If i wanted to cancel the delivery they would refund me $100 deposit but charge me a $200 cancellation fee. They are a total scam and unreliable. They get you to use their services by offering a low price and then the day of pickup almost double it. I was hostage to them and had to pay an additional $200 (negotiated down to $500) than i had planned to pay. NEVER USE THIS COMPANY. THEY ARE LIARS AND SCAM ARTISTS JUST TO GET YOUR BUSINESS AND THEN CHANGE THE PRICING AT THE LAST MINUTE.
Response from Premium Auto Shipping IncOct 3, 2023
Dear Customer, thank you for reaching out. As you mentioned, we are an auto transport broker, we provide a quote for the amount we believe it will take to ship your vehicle. This quote is based on thousands of similar shipments. Our services are to arrange transport for the customer's requested route. This means we'll negotiate on the customer's behalf with a huge network of carriers and work with them to service your specific route. We are having thousands of quotes every day and we can’t manually quote them. Every brokerage company uses estimated pricings. We are sorry that the approximate quote ended up being more expensive than expected.
We do care about our customers and we are calling each and every one to get the feedback to improve our service. Your satisfaction is our priority! We rely on your understanding!
JO
Jodi
Bait and switch
Check out reviews on other platforms, I’ve been through the exact same thing with them. They give you one price, try to rush you to sign contract without reading, then the day before tell you their driver canceled. THERE NEVER WAS A DRIVER! They then tell you they found someone but they are charging what was a little MORE than DOUBLE the cost, because at this point they think you’re desperate and make it seem like they’re doing you a favor! They then try to hold on to your deposit if you go elsewhere. Unluckily for them I read over the contract and asked them to clarify the terms that says something about prices may increase at the time of appointing a driver. I had in writing and recording that it WAS the time of appointing the driver and prices will not increase. They initially tried to hold on to my deposit saying they know their contract very well 😂 that was until I screen shot that I asked them to clarify that part & they reiterate that prices will not increase. I also informed them I had a voice recording of said conversation as they called to clarify as well. They still tried to keep my deposit until I threaten a class action suit, threatened to report them to BBB, threatened to report their license, threatened to hit them with the bill of having to rent a car for the week due to their dishonest practices plus losing wages from missing work due to having plans of having my car. If it weren’t for all of this they would’ve held on to my deposit. These people are disgusting slimes.
Added: they are now going around asking websites to remove my reviews! There’s no telling how many were removed due to people not checking their emails to send in proof or how many just can’t be bothered to send in additional information to the websites. I have ALL my receipts.
AO
A O.
By all means
By all means, avoid this company. They change terms on you when it comes to shipping your car. It took more than a week to get my car from TX to NJ and customer service is a joke. Worst car shipping experience and keep in mind to low bid and will later increase the price.
SS
Sleeping S.
Scam Company
They took a deposit but never scheduled a driver to pick up my car. Then tried to get me to give them more money saying the drivers price is higher and they need me to pay 3x what we agreed to despite the contracted price. Will not give refunds even though they could not provide the service. This is a scam company collecting deposit money without providing any service.
KS
Keith S.
DO NOT USE THIS COMPANY
Quoted me 300 to ship my car. The day they were to pick it up Justin contacted me asking me to pay 1050 instead, because the only trailer nearby was an enclosed trailer. Refuses to refund my money now. Absolute pile of....