Premier WorkspacesReviews of premierworkspaces.com

Some of your staff were not welcoming to my staff and treated them with un acceptable customer service, specially that we had just moved to your building recently.

Our high end clients in Beverly Hills require a TV to be mounted in the conference rooms so we can give quality presentations. They have projector screens, but who uses projectors these days??

reception is average, often rude, and although mostly friendly, not very professional. premier apparently doesn't pay nearly enough to attract better candidates. except for the office manager, the receptionists don't dress professionally and some have little phone manners and can be rude. the policies are set to nickel and dime clients so it doesn't inspire cooperation. security is ok, and premises are clean and look pretty good. for growing businesses its a very limited option.

I was supposed to move in on the 1st of the month, but when I got into the office, it was dirty and hot! Black marks on the walls, filthy carpet, broken blinds on the windows, and the air conditioning was broken. There was no phone set up either. The office manager is very nice and tries to help, but we have waited an entire month and the air conditioning just got repaired. The carpet was cleaned, but the blinds are still broken and unusable and the marks are still on the walls. We have been trying to get an answer about how the rental fee will be settled since we paid for the month that we never even got to use the office, but despite numerous phone calls and emails, we have not gotten a response. We were told to pay the CAM and internet charges while we wait to hear about the rent adjustment. Why would we be charged CAM or internet charges if we couldn't even use the office all month? It is now 2 weeks into the next month, and we still haven't heard any updates about what to pay or how things will be addressed. We have also asked multiple times to be added to the building directory on the first floor but have not been added. Very frustrating. We realize the building owners are the one's responsible for most of these thing, but Premier is supposed to be our agent, pushing for rapid solutions. There are enough buildings in this city to choose from, and I'm regretting I chose this one. A couple of colleagues are looking for large office spaces after summer and I plan to encourage them to look elsewhere and save the frustrations. The only plus is that the office manager and staff are friendly.

I expected the suite to be set up (phone ready and cleared of old tenants messages etc). Heat should have been on in the suite and not waited until move in day. Support structure was not forthcoming until complaints were filed.