Calvin R.
I paid for 2 day shipping and I just…
I paid for 2 day shipping and I just got a notification you are just now shipping 3 days later I would respectfully request my 24 dollar shipping fee refunded to me

Premier Max – Renewed Apple Devices You Can TrustPremier Max is a U.S.-based technology company specializing in professionally renewed Apple devices, including iPhones, iPads, MacBooks, Apple Watches, and accessories. Our mission is to make premium Apple technology more accessible, reliable, and affordable—without sacrificing quality or trust.Every device sold by Premier Max undergoes a rigorous multi-point inspection, thorough functionality testing, and careful preparation before shipping. Devices are fully wiped, tested for performance and battery health, and graded with clear, honest condition standards so customers know exactly what to expect.We believe buying a refurbished or renewed Apple product should be simple and stress-free. That’s why we focus on transparent pricing, no hidden fees, and clear product descriptions, along with fast shipping and responsive U.S.-based customer support.Premier Max also offers flexible payment options to help customers buy the technology they need on their terms. Whether you’re upgrading a phone, replacing a laptop, or purchasing your first Apple device, our goal is to provide a smooth, trustworthy experience from checkout to delivery.Thousands of customers choose Premier Max for renewed Apple products they can rely on, backed by quality checks, dependable service, and a commitment to long-term satisfaction.
Premier Max Tech (premiermaxtech.com) has 231 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Calvin R.
I paid for 2 day shipping and I just got a notification you are just now shipping 3 days later I would respectfully request my 24 dollar shipping fee refunded to me
Danielle H.
Ordered. No shipment. It’s now two weeks later and I still have nothing. This is a total scam. Now I’m out $800+ for a MacBook with nothing and no working tracking number.
Response from Premier Max TechFeb 3, 2024
Hi Danielle! We sincerely apologize for the delay in receiving your order. As we mentioned previously, the delay was due to a UPS shipping issue, influenced by severe weather conditions, as detailed on your tracking page. While some circumstances are beyond our control, we acknowledge and take full responsibility for choosing UPS as our partner to ensure your package's safe delivery. We understand the inconvenience caused by the delay, especially since the package was never retrieved. To rectify this, we've sent you a complimentary upgrade to a brand new model of the MacBook Air, which has now been delivered, instead of the refurbished one you originally ordered. This gesture is our way of demonstrating how much we value you as a customer and to enhance your experience with us. Your honest feedback is invaluable and will help us improve our services. Thank you for your understanding and for giving us the opportunity to make things right.
Karen H.
Do not like the fact that the item is refurbished for the amount of money that was spent
Robert C.
Use my personal data for free I ordered a macbook, the address was correct. They asked me to verify with a photo of my driver's license, so I did. They sent a letter that the order was about to be sent. I was counting on this product. 12 hours later they canceled the order without contacting me or any information at all. I recommend you not to contact this store, they will waste your time and ask for your details for nothing. Their approach to business is repulsive and outrageous. Their 1 st reply: We greatly appreciate your assistance in helping us maintain a secure environment against fraud for both you and our shop. Now that we're all secure, we're excited to tell you that your order is on its way and will be shipped out ASAP! And after: Order #2360 was canceled because of unforeseen circumstances and your payment has been voided. Why you Answer me order will be shipped out and after it cancel? Timewasters.
Response from Premier Max TechSep 6, 2023
We're truly sorry for the inconvenience you've experienced with your order. Our automated system initially indicated your order was on track, but upon manual review, we found discrepancies that prevented fulfillment. Specifically, the phone numbers provided didn't meet our verification standards. One was out of service and the other someone picked up and had no idea about an order. We're committed to ensuring a secure shopping experience for everyone and hope you understand why we couldn't proceed with your order. If you have further questions, feel free to contact our customer service.
Jason P.
I purchased a iPhone as a Christmas gift. They sent me a broken phone. It says on their website they offer exchanges or refunds, they ended up telling me exchange only because of covid! I needed the phone in time for Christmas. I had to pay for return shipping and two months later Feb 8th they finally sent me a exchange phone I do not need!
Response from Premier Max TechMay 12, 2022
Hi Jason, We sincerely apologize for the inconvenience. Like any product, there's a rare chance of a defect once in a while which is why we offer a free 1 year warranty on all our products. It was hard to get you a replacement since we never received the device back from you but either way we went out of our way to send you a replacement even though it was way passed the return window. I can only imagine how frustrating the situation might have been since you needed this device for the holidays. If there's anything we could do to make your experience better please do not hesitate to contact us at (888) 305-6227 Nicole P. Maxandfix
mona_ J.
The product is not new! The charger and adapter says made in China and is not the original Apple product! The package was a random box, NOT THE ORIGINAL APPLE PACKAGE! I got it yesterday and I immediately called to return it, but I was told they can only exchange due to Covid! That’s a lame excuse! I am not pleased with this purchase and demand a refund! Also, I purchased a phone from this company before and I was pleased that’s why I returned for a second purchase and I am utterly disappointed with this recent purchase!
Response from Premier Max TechNov 12, 2021
Hi Corey! New products are labeled as such. Renewed products are also labeled along with a description on every product page specifying accessories and packaging may vary but we guarantee a quality product. In the current Apple landscape everything is made in china including all chargers and the macs themselves you can verify this by looking at the engraved assembled in china wording under any Mac. Moreover, this is the second device we send to you free of charge since you mistakenly shipped to a USPS post office location instead of your residence the first time. We’d love to hear from you give us a call so we could go over your order with you again to clarify any questions you may have. Have a fantastic weekend!
Paul S.
Maxandflix supposedly sent me my apple MacBook Pro I ordered. Fedex supposedly delivered it. I have cameras they did not deliver it. 30 phone calls later maxandfix at first acted like they were going to help me but now since I’m stuck in this contract and I had to pay they don’t care about the customer. So I’m out of a apple MacBook Pro that I never received and I’m paying $128 a month for 12 months. I honestly believe maxandfix(Dominic) are working together and screwing over their customers.
Response from Premier Max TechFeb 19, 2021
Hi Mr. Rosenberg! We sincerely apologize for the inconvenience. My names Nicole and I will be assisting you with this case. From what I’m grasping from your review you’re saying FedEx is reporting that your tracking number states delivered but you never received the package ?