NoProductsNoStars
Wrong products
Received wrong products without a return label or packaging slip. Contacted a representative and was told that they will send me a return label and the ordered products. Until I have the products I ordered, I am giving you a very generous one star. Upd: finally received my products, plus extra; had to drive to FedEx to drop off the wrong products (the provided return slip had wrong number, could not arrange pick-up from home). The whole ordeal could be avoided, just pay attention at what you send out. So: products--5 stars, experience--1; 3 stars as a result.
Response from Premier Dead Sea USASep 1, 2016
Hi Mrs. Fomel, My name is Chelsie. I am a customer service specialist for Premier Dead Sea. We have been corresponding in regards to your incorrect product shipment. Please accept my sincerest apologies for the delay. Please know your situation is very important to us and we are expediting your order. I will contact you through your email. Thank you for your patience during this time. I look forward to making you a happy & satisfied customer. Have a wonderful day! Please call my direct line 305-684-8544 for questions & concerns. Respectfully, Chelsie



