Premier Dead Sea USAReviews of premierdeadsea-usa.com

This products are awesome! This is my third time purchasing, my face look and feel so good. I will recommend this for everyone Jul

I love the products

Makes my skin feel silky smooth and radiant! Just love it!

There is nothing better than this peel to make you look younger (If you are older) or to fight acne (If you are a younger person ). Absolutely recommend it!

everything is great and website is easy to navigate

Placed a very significant order on 23 December 2017. Paid for FedEx 2nd day shipping. As of 3 January 2018 I have not received the product. Nor after 4 phone calls to customer service have I received a response. This is unacceptable service regardless of how good the product might be.

Good service

Update: Virginia in Customer Support was very responsive to messages and facilitated the replacement of one of my expired products. I appreciate her assistance very much and would give five stars based on only my experience with her, but zero for my experience with the reseller (average: 3 stars, through no fault of Virginia's). I would recommend only purchasing from the official website, and not from any reseller, as the products clearly are not held to the same quality standards as through the official website. (Original review) I purchased a large package of products (approx $500 USD) at a once-per-year holiday show which does not have a permanent brick-and-mortar location. When I got home and opened the products, two of them were expired and one actually had mold growing on it. I tried contacting Premier Dead Sea through the website and was told I had to contact the actual seller from the market. There is NO contact information with or on the products except for the Premier Dead Sea website. When I noted this, I was told there is nothing they can do. So I can’t contact the seller, and I can’t contact the manufacturer. I also tried to take advantage of the free product for answering the survey. I paid the shipping and handling for a facial moisturizer, and instead received a manicure kit. No individual was rude, but for the amount of money I spent, I expect new products or at least an effort to exchange them for new products. Instead I’m caught in a blame-game with no resolution.