Premier Dead Sea USAReviews of premierdeadsea-usa.com

4.4848 reviews
Cosmetics & Makeup
1885 Beaver Ridge Cir, STE A, Norcross, Georgia

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Premier Dead Sea USA

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About Premier Dead Sea USA

Premier Dead Sea Skincare brings the extraordinary healing properties of the Dead Sea directly to your skin. Rich in essential minerals such as magnesium, potassium, calcium, sodium, and iodine, the Dead Sea has long been revered for its profound benefits to skin health. These naturally concentrated elements work to revitalize and nourish the skin, promoting overall well-being.Our cutting-edge skincare formulas combine the best of nature and science. Through advanced research and state-of-the-art laboratories, Premier Dead Sea Skincare harnesses the potent benefits of the Dead Sea's minerals, the beauty of plant extracts, and innovative liposome technology to deliver maximum skincare results.Each product is expertly crafted to support and enhance the skin's natural ability to renew itself. Recognizing the skin’s needs, our formulas provide a vital source of energy, oxygen, and nourishment, ensuring that your skin absorbs only what is truly beneficial. By merging nature’s wisdom with the latest scientific breakthroughs, Premier Dead Sea offers a luxurious and effective skincare experience — where science meets nature for radiant, healthy skin.

Premier Dead Sea USA (premierdeadsea-usa.com) has 848 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: premierdeadsea-usa.com
Website: premierdeadsea-usa.com
Category: Cosmetics & Makeup
Location: Norcross, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 21% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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About Premier Dead Sea USA

Premier Dead Sea USA (premierdeadsea-usa.com) has 848 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: premierdeadsea-usa.com
Website: premierdeadsea-usa.com
Category: Cosmetics & Makeup
Location: Norcross, Georgia
Listed on Five Star Index: 2026

Charlene

Jan 12, 2023

Poor Customer Service

I have been using these products for years. Usually, I picked them up when traveling to the US for work. Since COVID my work no longer requires travel to the US so I ordered some products online. I understood that it would cost me a little more with the US to CAD exchange rate and custom fees...even though the product was shipped from Israel to the US and then to Canada. I ordered almost $800 worth of products. First there was confusion regarding my mailing address which was clearly stated upon purchase so my products were not shipped until 2 weeks after the order was placed. I ordered 2 items for my mother, the face cream was fine but the face mask did not have plastic wrap around the box and there was no plastic seal/cover under the lid. I took photos of the item and sent an email to customer service regarding this fact and that my mother doesn't feel safe using a product that arrived unsealed... especially in this day and age. Customer service did not get back to me. I sent another email and after over a week I received the following response: "The product you ordered came in the write way, the box does not come with clear plastic wrap, only with the box closed and a plastic cover on top of the cream container." Maybe it is true that the box does not come with plastic wrap but as they stated... it should have come with a plastic cover/seal under the lid. The fact is I paid a premium price for a premium product and one of the items did not arrive in a new unopened state. I am very disappointed in the customer service. They offered no suggestions on how to make this situation right! I won't order from this company again and will advise friends and family to do the same!

Response from Premier Dead Sea USASep 22, 2023

I hope this message finds you well. We want to extend our sincerest apologies for the experience you recently had with our customer service team. Your satisfaction is our top priority, and we are truly sorry that your recent interaction did not meet your expectations. We deeply value your feedback, as it helps us improve our services and ensure that future experiences are more positive. We are committed to addressing the issues you encountered and making the necessary improvements to prevent similar situations in the future. To resolve any outstanding concerns or issues you may have, please do not hesitate to contact our dedicated customer support team at [email protected]. They are ready to assist you and ensure that your needs are met to your satisfaction. Once again, we apologize for any inconvenience you may have experienced. Your feedback is invaluable to us, and we are dedicated to providing you with the high-quality service you deserve. Thank you for your understanding, and we look forward to assisting you promptly.