James
Overall Marginal Customer Service
Liked the selection of items available online. I found an item that looked terrific on the website. But the pictures did not truly reflect the fit and finish of the item in comparison to what I received. My item's workmanship was marginal in comparison. The website did not show nor describe these anomalies and when I called to question my item I was told that it was received in normal condition and had no defects!!! I was told that they would attempt to update the website to reflect the construction characteristics and improve photos and description. Although I was offered to return it at my cost and trouble when I pressed the return shipping I was offered a return shipping label. I decided to keep the item but was disappointed that I discovered all of this after purchasing and receiving item. Given this experience I would be unlikely to order other items that could ave similar issues.
