Wendy
Return Policy not honored - Horrible customer service and communication
It could not be worse. I received an eyebrow pencil that is supposed to make feathery lines. The liquid product is dark and a very thick sloppy consistency. I reached out to the company to initiate a return and their AI response was to offer me $2, then $4, repeatedly, telling me it would be "too expensive to ship to return". I have asked 7 times for the return address and they refuse to provide it.