Ali
Chaotic
Support is literally non-existent, their videos on youtube are just horrendous. The website feels chaotic and awful. I do not know who made this website but he/she deserves a slap for it. The software itself is quite good, but the things around it need a lot of improvement. Reasoning for my review: Okay, let me explain why I wrote that review then. Support non-existent: I tried at least 5 times throughout the week to ask you a question through your website (through calling online represensative). No one answered, literally no one for 5 times . I dont understand why there is that option when no one is available. Do you wanna tell me that support hours are not on wednesday at around 2pm? Website is chaotic and awful. It has like 5 pages of text on the front page, website should not be first-grade powerpoint presentation. It doesnt matter if I am subscribed or not, I am talking about your page for non-members as well. Lot of text, hard to understand for someone who comes on your website for the first time.-chaotic I do not know why there is no option for sequor lays on your website. The website itself has some minor bugs. Furthermore, your telegram bot for linking Daily Digest is not working. As I said in your review, the software is quite good, other things need a lot of improvement.
Response from PredictologyMay 29, 2025
This review is not accurate or reflective of anything to do with Predictology. 1. Support is non-existent You contacted our support desk outside of support hours. We replied to you within 9 hours and well within our guaranteed 24 hour response period. Furthermore, the support request you made was not even related to Predictology. You enquired about a different, unrelated product, which clearly stated that it had sold out and was not available for purchase. 2. The website feels chaotic and awful You made this comment with minutes of signing up for a trial. Hardly reflective of taking time to review the product. In the extremely short time that you started your trial, we can only assume that you overlooked (a) The Launchpad - our indepth, step by step, guide to helping new members learn about the platform (b) Our extensive FAQ section (c) Our video library (d) Our Fast Track program for accelerating new members benefits from the software (e) Asked any questions of our support team Ultimately review such as this are not helpful to you, the wider community or our platform. It is inaccurate, not related nor appropriate.