Precious EngravedReviews of preciousengraved.com

Response from Precious EngravedDec 12, 2024

Hi Stanley, I’m truly sorry to hear about your experience and understand your frustration. I see that we’ve already responded to your email regarding your order. To ensure we can assist you promptly, please kindly reply to us via email so we can track your case more effectively. We’ll do everything we can to resolve this issue and get your order to you as soon as possible. Thank you for your patience, and I sincerely apologize for any inconvenience this has caused. Best regards, Bryan Precious Engraved

Response from Precious EngravedDec 11, 2024

Hi Jerry, I’m so sorry to hear about your experience and truly apologize for the inconvenience. We shipped your order on December 2nd, shortly after you placed it on November 28th. The tracking information was sent to your email at that time, but it’s possible the email may have been missed, blocked by your mail provider, or ended up in your spam folder. Could you kindly check your email inbox again for the tracking details? We do our best to ensure timely delivery, but sometimes courier delays are beyond our control. Please rest assured, we’re here to help and will do everything we can to resolve this for you. If you need further assistance, feel free to reach out directly—we’d be happy to help! Best regards, Bryan Precious Engraved