PplutoReviews of ppluto.com

Robbing bastards,didn't even get what I ordered.

Get this... they got me twice. They also have another name Lensweets. they are the same company who also have the name - lwj e-commerce co., ltd - out of Japan. if your using Paypal. Paypal works with them to help them scam everyone. the Kansas Attorney General says there is nothing they can do. If they dont respond and willingly refund me- there is nothing futher that can be done. They get away with what ever they want. its been months since my last dispute which i lost because i couldnt send the product back because the company would not give me a return address. they still TODAY tried to charge 3 different cards i have linked to my Paypal $119.89. That was this morning at 6am CST. I was alerted by 2 of the 3 banks. No i didnt go on any of there sites to order more stuff that will arrive and be empty or the wrong product all together. Someone there was trying to steal money out of my bank with no order being placed. scary.. cuz they have my name, address, phone number, paypal info, 3 of my debit card numbers, my birthdate. and what else? by now... im sure my social security number by now.The charges were all denied. they didnt get **** this time. How is this legal??

Fully a scam - don't fall for it It was impressively difficult to detect after first placing my order (they had a fake shipping tracker, and even usually answered emails), but after months of getting the runaround I realized there isn't any merchandise. Wish I'd checked Trustpilot first - avoid them at all costs.

Never received and constant run around

Lenses arrived, one of them was damaged, manufacturing defect, it was stuck to itself. They are now refusing to refund, citing high return costs as not making it worth it, instead offering discounts off future purchases (as if that is likely) or a refund of £5 from an order of £20. Looking at reviews over all other social media platforms, I'm not the only one to have had issues.

Ppluto is a huge scam!!! I ordered contacts from them and they said my contacts were delivered but I never got them and I used the tracking and it says my order was deliver to a different country but they refuse to investigate why it was there and not with me! They stole my money and now will not get back to me to help with the situation they made! No one should EVER order from this lying website! They are cons and theives

Ordered contacts and paid extra for expedited shipping (total: $55.85) to have delivered within 3-5 days. Received delivery of wrong contacts almost 2 weeks later! Still have package that contacts were delivered in and the return address is California. I went back and forth. These ppl are certifiable! They kept coming back to me offering to refund me $10, then offered to refund $8 (yea after offering $10). Then email today says, "We are really sorry for the inconvenience, we have applied $13 to you. Since we also paid the shipping cost and the selling price is lower than the cost, so we can't afford such a high refund anymore, We are really sorry!" DO NOT BUY ANYTHING FROM THIS COMPANY! THEY ARE SCAMMERS!

Delivered to USA instead of UK. Now they don't reply because there system says delivered. PLEASE STAY AWAY FROM THIS DIABOLICAL COMPANY.