PPL Labs is an online digital marketing company focused on helping businesses grow and serve more clients.Imagine hiring a marketing manager with a resume that included hundreds of businesses just like yours. Working with PPL Labs gives you access to a dedicated team of experts – to show value and to help you grow your business. With experience in digital marketing strategies for over 1000+ businesses worldwide – you can trust PPL Labs to deliver the value & expertise you need to grow your business.
PPL Labs (ppllabs.com) has 24 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
ppllabs.com
Website
ppllabs.com
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
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The company replied to 8% of reviews.
Latest
Most recent review: June 2026.
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We have been working with PPL Labs since January and already I can say, we are having our best year yet! The leads are consistent and the team at PPL labs help us understand our metrics, pay per click data and adjust our marketing each week. Thier advice is not only appreciated but has proven to provide better results and quicker conversions from leads to clients. I would highly recommend PPL Labs to anyone looking to expand their business and improve their brand awareness.
KE
Keith
PPL is worth it - great team
We met the PPL group a couple of years ago. We had a great first meeting and happened to be in Boston and met the team in person. Nothing like meeting in person to give you a real feel of who you are working with. They are very trustworthy. And, very organized. Their follow up is fantastic. And, they work on everything from website, SEO, blog posts, integrating a chat, etc... Highly recommend the entire team and special thanks to the team that I've worked with (Jake, Miles and Kyle)!!!
GN
Gabriel Najhar da C.
Marketing campaign
It has been great working with Sarah, Layne, and PPL Labs. They are super professional and are doing an amazing job. Highly recommend.
SU
Sunil
Hopefully it works for others
Very friendly staff.
May be it will work for others.
Response from PPL LabsSep 4, 2025
Thank you for your feedback and for the kind words about our team. We’re proud of the work we produced and the professionalism with which we serve our clients. We’re also glad our partnership helped achieve intended success in the DECA competition, and we wish you the best moving forward. Please contact us if there is anything we can do to make your experience a worthy of the 5 stars we shoot for with every client.
LO
lotika
Jake’s Outstanding Support
I’ve had the pleasure of working with him on various website-related updates and tasks, and he’s been consistently responsive, knowledgeable, and an absolute pleasure to work with. No matter the request—big or small—he handles everything efficiently and communicates clearly throughout the process. It truly makes a difference when someone is not only technically skilled but also easy to collaborate with.
I thought it was important to highlight the great work he’s been doing, and to let you know how much I appreciate his support.
CM
C M.
I wish I could give PPL Labs a negative…
I wish I could give PPL Labs a negative 5 stars! I am an over 65 year old lady who started a small business less than 2 years ago. We signed a contract with them for 6 months to get "leads" but had to pay our own Facebook ads and another service that provided the connection from potential client to our business. I'm not sure that PPL did that much but my partner wanted to keep using them past our contract, $1,295/mo! We informed them Jan '25 to halt their service, which they did, but they kept charging us the same huge fee for 4 mos and would not work with us. Account manager, Jake, told us in April that "website management" would be costing us $895/mo, to simply change our calendar once a month! We thought our agreed upon charge, per our contract, was already expensive at $200/mo. But then they still charged us $1295 in April, anyway. Fortunately, these charges were on my personal credit card and my dispute worked. I just received my money back, with interest! Kudos to Fifth Third Bank! But now, to punish us, they have locked up our website, refusing to turn it back over to us even though we own the domain and all they did to "create" a new website was use a few templates. We were ready for them to shut it down but they have used their "skills" to keep us from using it. This is very much harming our business. My lawyer thinks they have committed financial exploitation of the elderly.
Response from PPL LabsJul 2, 2025
We’re truly sorry to hear that you had a negative experience. At PPL Labs, we aim to support small businesses with respect, transparency, and professionalism—and we take feedback like this seriously.
We want to clarify that throughout the course of your time with us, our services were actively provided, including full website hosting, regular monthly content updates, and ongoing support. Following the initial 6-month lead generation agreement, your business partner confirmed the continuation of services and later approved the transition to website-only support.
We understand there may have been internal miscommunication between you and your business partner, but from our position, we proceeded based on the clear direction we were given at the time. We also provided two months of website service at no charge as part of our effort to support the transition and find a fair resolution.
Regarding the website, we did not “lock” or “withhold” access arbitrarily. Standard practice is to maintain site hosting and support while billing is active. Once payment disputes were filed and left unresolved, the account fell out of good standing, and hosting was discontinued.
While we regret that this relationship ended on such a difficult note, we hope for the best in your business journey.
DE
Dave E.
PPL Labs - The partner you need!
PPL Labs is the best thing that has ever happened to our company. Jake and Abby are great. Our leads continue to pour in thanks to their work. I would definitely suggest using their service!
JR
Joe R.
PPL Labs is a fantastic digital…
PPL Labs is a fantastic digital marketing firm who I have worked with for more than two years. They offer a remarkably clear and concise approach to website creation, hosting and virtual marketing support. Their staff is friendly, knowledgeable and eager to help. Highly recommend.